Meghan Cooper

• Direct supervisor for 35 Bridge Year Medical Assistants.
• Recruited, hired and trained new medical staff.
• Conducted biweekly meetings with staff to assess and evaluate overall quality of day to day tasks and patient care.
• Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
• Organized and conducted clinics for staff; demonstrating phlebotomy, scribing, and assisting physicians with surgery and daily general derm exams.

Mohs Histotech for Dr. Kelly Redbord, Dr. Alisa Funke, Dr. Sheri Maragh and Dr. Sebastian Demarco.

• Maintained sterile field while preparing specimens for histological processing.
• Prepared tissue samples for histological slides by processing, embedding, sectioning, and staining with hematoxylin and eosin stains.
• Maintained an organized work environment including inventory management and accurate record keeping.
• Performed quality control checks on all reagents used in the laboratory setting and documented results.
• Ensured compliance with regulatory standards set forth by agencies such as CLIA and OSHA when performing tests or performing job duties.

• Performed patient intake, including taking vital signs, medical history, and insurance information.
• Prepared the exam room prior to patient visits by sterilizing instruments and stocking supplies.
• Assisted dermatologists in examining patients and performing minor procedures such as skin biopsies, suture removal, and cryotherapy.
• Instructed patients on proper skincare techniques and provided education regarding skin diseases.
• Ordered lab tests for patients and collected specimens for analysis when necessary.
• Maintained accurate medical records for all patient visits using electronic health records software.
• Scheduled appointments for patients.

• Verified patient information, including medical history and insurance coverage, to ensure accuracy of coding and billing.
• Conducted audits of medical records to identify missing or incorrect documentation that could affect accurate coding and billing.
• Submitted claims electronically to insurance companies in accordance with regulations.
• Generated reports from software systems to track claim status and denials.
• Researched denied claims to determine the cause of denial and corrected errors as needed.