Wendy Hendricks

Provide direct supervision of clinical staff, including orientation, training and development of employees. Collaborate with multi-disciplinarian team to improve overall patient care.

• Maintained accurate records of attendance, grades and assessments for all supervisees in the class.
• Adapted teaching & facilitation methods based on the physical, emotional and intellectual capabilities of the individual supervisees.
• Planned instruction to achieve objectives based upon supervisory plans and contracts with NC credentialing b board.

• Provided crisis intervention services to patients experiencing acute episodes of impairment, mental illness and/or emotional distress.
• Kept comprehensive documentation on patient progress and speech to make needed adjustments to Tx planning.
• Assisted with administrative tasks such as preparing reports or participating in quality assurance reviews.
• Educated families about available resources, community programs, medications and potential side effects associated with them.
• Served as a liaison between patients, their families, insurance companies, attorneys and courts when needed.
• Ensured compliance with applicable state regulations governing the provision of mental health services.
• Provided leadership, supervision and direction to clinicians and support staff.
• Facilitated effective communication between all stakeholders involved in patient care.

• Reminded severe & persistent mental illness (SPMI) patients to take prescribed medications and attend all MD follow up appointments.
• Assisted clients with permanent housing transitions.
• Guided clients through transition to independent living within community.
• Formed partnerships with Managed care organizaiton (MCO) to increase awareness of housing placement needs and options for independent living goals.
• Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.

• Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.