Hardworking and dependable. Focused on time management and organizational skills. I have studied in virtual school throughout my life, enabling me to become very proficient in typing and working with files. Bilingual with fluency in Spanish.
Overview
2
2
years of professional experience
Work History
Online Grocery Pickup
Walmart
Port Orange, FL
04.2020 - 04.2022
Ensuring customer satisfaction by selecting quality merchandise as ordered and choosing substitutions if requested
Providing excellent customer service by answering questions regarding products, helping to locate products in-store, and performing price checks
Answering phone calls, assisting customers with check-in, calling to remind customers of orders, and checking voicemail
Operating digital device to pick items ordered by customers, stage orders in the storage area, and perform quality checks
Dispensing orders to customers in a timely fashion, verifying customer identity, reviewing substitutions for customer approval, and loading groceries into customer vehicle, resulting in various positive customer surveys.