Summary
Overview
Work History
Education
Skills
Leadership Experience
Communication Skills
References
Timeline
Generic

Meghan Fagnant

Lincoln,NE

Summary

As a customer service representative, my strengths include communication, leadership, exceptional customer experience as well as conflict resolution. I am cognizant of deadlines and I take pride in my ability to multi-task and work efficiently under pressure.

I am a hardworking professional well-versed in using problem-solving and organizational skills to coordinate shipping and receiving duties. I am accustomed to successfully examining shipments and facilitating vendor resolutions with little oversight. I possess excellent document management and deadline monitoring skills.

I am a punctual professional who works well in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Overview

13
13
years of professional experience

Work History

Shipping Clerk

CommuteAir d/b/a United Ground Express
10.2022 - Current
  • Processing repair orders, preparing, packaging, and shipping orders with correct and corresponding labels and paperwork as well as any appropriate hazardous material declarations if required.

Patient Billing Representative

Nebraska Pulmonary Specialties
04.2020 - 09.2022
  • Handled all patient related billing questions, responsible for following HIPPA and maintaining positive relationships with any patient.

Sales Associate

Rixstine Recognition
11.2018 - 03.2020
  • Managed the American Pool Players Association and was a direct point of contact for these national accounts
  • Processed sales orders, coordinated shipping with deadlines and responsible for proof reading before production
  • Upheld exceptional customer service as well as attention to detail.

Assistant Manager

Fazolis
03.2011 - 08.2018
  • Front of House Manager in control of cash handling, deposits, truck, and inventory orders as well as leader of guest experience
  • Assigned daily and weekly tasks and upheld any corrective actions if necessary.

Education

HS Diploma -

East High School
Lincoln, NE
01.2011

Skills

  • Communication
  • Problem-solving
  • Leadership
  • Customer Experience
  • Critical Thinking
  • Multi-tasking
  • Shipping and receiving
  • Order Management
  • Safety and compliance
  • Stock control
  • Shipping procedures
  • Inventory Management
  • Microsoft Office Suite
  • Self-Motivated and Independent
  • Attention to Detail
  • Effective Communication

Leadership Experience

Successfully managed employees and willingly took initiative to ensure deadlines were met and customers were pleased.

Communication Skills

Primary point of contact which streamlined efficiency and consistency with my client relationships.

References

Available upon request.

Timeline

Shipping Clerk

CommuteAir d/b/a United Ground Express
10.2022 - Current

Patient Billing Representative

Nebraska Pulmonary Specialties
04.2020 - 09.2022

Sales Associate

Rixstine Recognition
11.2018 - 03.2020

Assistant Manager

Fazolis
03.2011 - 08.2018

HS Diploma -

East High School
Meghan Fagnant