Catherine fletcher
Palatine,IL
Overview
3
3
years of professional experience
Work History
Dining Services Employee
University of Iowa Housing and Dining
Iowa City, IA
08.2023 - Current
- Prepared and served meals in accordance with dietary guidelines and safety standards.
- Maintained cleanliness and organization of dining areas, ensuring compliance with health regulations.
- Assisted in training new staff on food preparation techniques and service protocols.
- Monitored inventory levels, reporting shortages to ensure timely replenishment of supplies.
- Collaborated with team members to streamline service operations, enhancing customer satisfaction.
- Implemented waste reduction strategies, contributing to sustainability efforts within dining services.
- Resolved customer inquiries and concerns promptly, fostering a positive dining experience.
- Complied with health and safety regulations, maintaining top cleanliness and organization.
- Implemented best practices and completed training on new dishes, drinks and services to optimize guest recommendations.
- Resolved customer complaints efficiently, demonstrating strong problem-solving skills and enhancing overall satisfaction.
- Delivered quality services while maintaining friendly and welcoming environment.
Education
Environmental Science
University of Iowa
Iowa City, IA06-2027
High School Diploma -
William Fremd High School
Palatine, IL05-2023
Timeline
Dining Services Employee
University of Iowa Housing and Dining
08.2023 - Current
Environmental Science
University of Iowa
High School Diploma -
William Fremd High School