Meghan Fowler
Charleston,SC
Overview
7
7
years of professional experience
Work History
VP of Retail Operations
Charleston Shoe Company
01.2015 - 04.2019
- Attended various wholesale trade shows around the country.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Oversaw 15 retail locations across the country and supervised the managers of each store.
- Filled
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Trained team members in successful strategies to meet operational and sales targets.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Wholesale Account Manager
Ro Sham Beaux
01.2012 - 01.2015
- Managed over 30 wholesale account setups and ongoing support.
- Attended industry trade shows in Dallas and Atlanta exhibiting new merchandise and filling wholesale orders on seasonal basis.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated new leads through networking and attending industry events.
- Collaborated with cross-functional teams to identify and address customer needs.
- Answered customer questions about products and services, helped build custom lighting orders for wholesale clients.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Master of Science - Education
Bank Street College of Education
New York, NY06.2000
Bachelor of Science - Business Administration
College of Charleston
Charleston, SC05.1994
Skills
- Staff Management
- Logistics
- Sales Strategies
- HR / Recruiting/ Training
- Team Leadership
- Performance Tracking and Evaluations
- Coaching and Mentoring
- B2B sales
- Managed Online Sales Channels
- Product Knowledge
Timeline
VP of Retail Operations
Charleston Shoe Company
01.2015 - 04.2019
Wholesale Account Manager
Ro Sham Beaux
01.2012 - 01.2015
Master of Science - Education
Bank Street College of Education
Bachelor of Science - Business Administration
College of Charleston