Meghan Haack
Casa Grande,AZ
Summary
Dynamic administrative professional with a proven track record at SRP Transportation Services, adept at enhancing operational efficiency and fostering team collaboration. Skilled in data management and conflict resolution, I have experience in leveraging project collaboration platforms to drive success. Committed to constant growth and creating safe spaces, I also hold a certification in somatic-release breathwork facilitation.
Overview
15
15
years of professional experience
Work History
Administrative Clerk
SRP Transportation Services
10.2018 - Current
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or applicable company documentation.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities, events and meetings.
- Supported efficient data management as a SME, entered and updated records in database to ensure accuracy and completeness.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Contributed to project success by providing administrative support to various teams and individuals as needed.
- Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
Meter Technician 1
SRP Customer Metering Services
07.2014 - 10.2018
- Installed and replaced residential and commercial metering equipment efficiently and safely.
- Identified potential problems during routine inspections, proactively preventing costly repairs or replacements.
- Assisted in training new employees on proper meter installation, repair, and maintenance techniques.
- Facilitated efficient communication between field technicians and office staff for seamless operations coordination.
- Executed emergency response procedures effectively, minimizing damage during unexpected events.
- Answered questions regarding meter operations using accessible language and technical knowledge to deescalate situations regarding unsatisfied or hostile customers.
- Trained to conduct energy audits to identify energy-saving opportunities.
College Intern - Backoffice Clerk
SRP Customer Metering Services
08.2010 - 07.2014
- Assisted in data entry and management of customer metering records.
- Supported field operations by coordinating meter installations and service requests.
- Displayed strong work ethic, professionalism, and integrity during the internship experience, setting a positive example for peers.
- Demonstrated adaptability by quickly learning new software applications and processes used within the company's operations.
- Proactively sought out additional responsibilities, displaying confidence and commitment to personal growth.
- Assisted full-time employees on special projects as needed, demonstrating flexibility and eagerness to contribute effectively to any task assigned.
- Increased understanding of industry regulations and compliance requirements through exposure to relevant documentation and discussions with experienced staff members.
College Intern - Apprenticeship Administration
SRP Apprenticeship Administration Office
02.2010 - 08.2010
- Coordinated logistics for events, managing schedules and resources to ensure successful outcomes.
- Gained practical knowledge of corporate operations by shadowing and assisting experienced professionals in various departments.
- Expanded professional network by connecting with colleagues across different departments, fostering a collaborative work environment.
- Developed professional communication skills through regular interaction with coworkers, clients, and outside vendors.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Education
Full-Stack Web Development Bootcamp
University of Arizona
Tucson, AZ10-2018
Associate of Applied Science - Fire Science
Phoenix Community College
Phoenix, AZ05-2013
Skills
- Experience/Exposure to Several Popular Project Collaboration Platforms Including
- Teams
- Slack
- GitHub
- Lifelong Personal Commitment to In-Depth Understanding of Inter/Intrapersonal Communications, Physical & Psychological Safety, and Trauma Informed Safe-Space Facilitation
- Somatic-Release Breathwork Practitioner/Facilitator Certification
- Miro
Languages
American Sign Language
Full Professional
Timeline
Administrative Clerk
SRP Transportation Services
10.2018 - Current
Meter Technician 1
SRP Customer Metering Services
07.2014 - 10.2018
College Intern - Backoffice Clerk
SRP Customer Metering Services
08.2010 - 07.2014
College Intern - Apprenticeship Administration
SRP Apprenticeship Administration Office
02.2010 - 08.2010
Full-Stack Web Development Bootcamp
University of Arizona
Associate of Applied Science - Fire Science
Phoenix Community College
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