Meghan Hawkesworth

• Provide clerical support to Case Management staff by assisting Case Managers with administrative tasks.
• Arrange post-discharge services for patients, ensuring smooth transitions from hospital to home or extended care facilities.
• Issue letters and provide clinical updates to commercial payers in compliance with regulations.
• Communicate essential discharge planning updates to the hospital care team and relevant stakeholders.
• Prepare discharge packets, ensuring completeness of all required materials.
• Present and communicate proposed discharge plans to patients' families and extended care facilities, ensuring clarity and understanding.
• Incorporate age-specific needs and considerations into discharge plans to ensure appropriate care.
• Facilitate timely and efficient discharges, ensuring patients leave the hospital with a well-organized plan.
• Demonstrate knowledge and understanding of federal and state regulations, as well as departmental policies related to discharge planning.

As the owner of an ice cream truck business, I further honed my sales skills by managing all aspects of the operation. My responsibilities included:

• Sales Strategy Development: I devised and implemented effective sales strategies to attract customers and maximize revenue. This included selecting high-traffic routes, promoting seasonal specials, and offering loyalty programs.
• Customer Service: I provided friendly and efficient service to customers, creating a welcoming atmosphere that encouraged repeat business.
• Inventory Control: I managed inventory levels to ensure a consistent supply of popular products, which helped maintain steady sales.
• Marketing and Promotion: I utilized social media and local advertising to promote the business, resulting in increased brand awareness and customer engagement.

• Customer Engagement: I provided personalized assistance to customers, leveraging my in-depth knowledge of Lululemon products to recommend items that met their specific needs. This approach not only boosted sales but also enhanced customer satisfaction and loyalty.
• Product Knowledge: I developed a thorough understanding of Lululemon’s product line, including fabric technology and product benefits, which allowed me to confidently educate customers and drive sales.
• Sales Performance: Through proactive selling techniques and upselling strategies, I consistently achieved and surpassed individual and team sales goals.
• Merchandising and Inventory Management: I ensured the sales floor was well-organized, visually appealing, and fully stocked, contributing to a positive shopping experience for customers.