Meghan Howell
Cuyahoga Falls
Summary
Dynamic risk management professional with a proven track record at Allstate Insurance Co. Skilled in operational risk management and adept at fostering teamwork, I enhanced risk mitigation strategies and consistently exceeded performance metrics. My strong analytical abilities and attention to detail contributed to improved claims processing and customer satisfaction.
Overview
2024
2024
years of professional experience
Work History
Individual Risk Assistant
Allstate Insurance Co
03.2017 - 03.2023
- Enhanced risk mitigation strategies by collaborating with cross-functional teams to identify areas of concern.
- Conducted thorough research on industry trends, providing valuable insights for informed decision-making regarding potential risks.
- Participated in periodic audits to ensure adherence to established policies and procedures surrounding risk management activities.
- Assisted in maintaining an accurate database of identified risks across various departments, enabling efficient tracking and monitoring efforts.
- Contributed to a positive work environment by fostering open communication channels among team members, allowing for increased collaboration in addressing risk-related issues.
Claims Processing Specialist
Allstate Insurance Co
2007 - 2017
- Collaborated with team members to ensure consistency in claims processing, resulting in reduced discrepancies.
- Maintained up-to-date knowledge of industry regulations, ensuring accurate and compliant claims processing.
- Contributed to departmental goals by consistently meeting or exceeding individual performance metrics for both quality and quantity of processed claims.
- Managed high-volume workloads while maintaining strict deadlines for claim submissions and resolutions.
- Enhanced customer satisfaction with timely claim resolution through effective communication and followup.
- Participated in ongoing professional development programs within the industry, staying current on best practices for efficient claims management.
Education
Stow High School
Stow, OHSkills
- Operational risk management
- Microsoft Excel
- SQL
- Risk analysis
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Reliability
- Organizational skills
- Team collaboration
- Adaptability and flexibility
- Customer communication
- Team building
- Self motivation
- Interpersonal skills
- Risk assessment
Timeline
Individual Risk Assistant
Allstate Insurance Co
03.2017 - 03.2023
Claims Processing Specialist
Allstate Insurance Co
2007 - 2017
Stow High School
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