Results-driven professional with over six years of experience in risk assessment and claims processing. Recognized for excellent communication and problem-solving skills, contributing to efficient risk management and claims resolution.
Overview
16
16
years of professional experience
Work History
Individual Risk Assistant
Allstate Insurance Co
Hudson, Ohio
03.2017 - 04.2023
Reviewed policies and property photos, confirming compliance with underwriting guidelines for risk assessment.
Assisted in risk assessment processes for insurance policy evaluations.
Analyzed data to identify potential risks and recommend mitigation strategies.
Collaborated with team members to develop risk management plans.
Responded to incoming phone calls from agents, providing timely assistance on policy writing inquiries.
Claims Processing Specialist
Allstate Insurance Co
Hudson, OH
05.2007 - 03.2017
Processed claims using company-specific software and guidelines, ensuring adherence to standards.
Communicated with clients to gather necessary information for claims, which facilitated timely processing.
Collaborated with adjusters to resolve complex claim issues, enhancing overall claim resolution efficiency.
Review documentation for accuracy and completeness before approval.
Address customer inquiries regarding claim status and procedures promptly.
Train new team members on claims processing procedures and systems.
Assistant Engineer – Safety, Risk & Compliance at University Malaya Medical CentreAssistant Engineer – Safety, Risk & Compliance at University Malaya Medical Centre