MEGHAN HUTTON
Costa Mesa,CA
Summary
Service-driven professional with 10+ years of progressive experience within the customer service and community development industries. Serves as an effective communicator and team player who excels at creating a welcoming and productive environment, training and educating employees, consumers and clients, and succeeding in fast-paced environments. Currently seeking to align relevant background into a community-driven company while positively contributing to organization goals and outcomes.
Overview
11
11
years of professional experience
Work History
Assistant Clinic Manger
Skin Laundry
03.2022 - Current
- Oversee daily operations to ensure clinic is running smoothly and efficient
- Handling client experience and complaints to ensure clients feel heard, cared for, and have a positive experience
- Coordinate with team to ensure medical protocols are up to date, followed, and that clients are receiving quality treatments
- Monitoring reports, analytics, revenue, and inventory of clinic to look out for trends and opportunities of growth
- Creating open and honest communication to create trust and a supportive work environment.
Skin Care Consultant
Skin Laundry
- Actively greeting and checking in clients
- Educating clients on products, services & memberships, booking appointments
- Ensuring client experiences run smoothly and creating a fun environment where they feel taken care
- Training new hires, restocking inventory, communicating with nurses to make sure the clinic is on the same page and working as a team
- Actively listening to customer’s experiences and concerns in order to build trust and find ways to improve their Skin Laundry experience.
Rad Tech
Key To Recovery
12.2021 - 02.2022
- Collaborated cross-functionally with diverse teams to achieve shared objectives in a timely manner.
- Evaluate and intake of patients, monitoring vitals. running day to day schedule to keep patients feel safe, motivated and supported through detox
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
Bartender
On the Border
02.2013 - 03.2022
- Actively greet customers and facilitate bar top guest experience while assisting with all to-go orders
- Make alcoholic beverages for the entire restaurant, preparing premix drinks, garnishes, purees and mixes for all drinks
- Ensure alcohol inventory is stocked and on hand for a smooth customer experience
- Clean restocking glasses and dishes in a timely manner, while storing liquor order for management.
Server
On the Border
- Adhered to customers by accurately taking orders of food, drinks, and alcoholic beverages for guests
- Actively remained knowledgeable of the menu, catering to specific needs and orders from guests
- Trained new hires, restocked supplies, and served as a team player while contributing to a positive and welcoming environment for guests and employees.
Runner
On the Border
- Ensured accuracy of all food orders and right garnishes
- Assisted in set up, running out food, bussing, and cleaning tables.
Host
On the Border
- Conducted seating arrangements and maintained the smooth flow of the restaurant
- Provided intentional customer service while answering phone calls and training new hires.
Education
Associates Degree of Math & Science -
Norco College
Norco, CAAssociates Degree for Social & Behavioral Studies -
Norco College
Norco, CAAssociates Degree for Psychology for Transfer CSUGE -
Norco College
Norco, CASkills
- Problem-solving abilities
- Active Listening
- Critical Thinking
- HIPAA understanding
- Team Management
- Patient Care Coordination
- Clinical management
- Marketing
- Memory retention
- Relationship Management
- Attention to Detail
- Collaboration and Teamwork
Communityoutreach
- American Addiction Center, Aliso Viejo, CA, Volunteer, 01/2021, Present, Organized packets of brochures and resource materials to be delivered that educating referral partners on addiction
- American Heart Association, Irvine, CA, Volunteer, 03/2015, 07/2017, Collaborated with director of US market to assist in facilitating youth market events, assemblies, hoops for heart, jump rope for heart, and red out events in the Orange County community, Assisted with the tabulation of fundraiser results and distribution of thank you gifts to participants
Timeline
Assistant Clinic Manger
Skin Laundry
03.2022 - Current
Rad Tech
Key To Recovery
12.2021 - 02.2022
Bartender
On the Border
02.2013 - 03.2022
Skin Care Consultant
Skin Laundry
Server
On the Border
Runner
On the Border
Host
On the Border
Associates Degree of Math & Science -
Norco College
Associates Degree for Social & Behavioral Studies -
Norco College
Associates Degree for Psychology for Transfer CSUGE -
Norco College
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