Professional Summary
Overview
Work History
Education
Skills
References
Timeline

Meghan Joseph

Baltimore County Department of Corrections
Hyattsville,MD
16
years of professional experience

Highly resourceful, adaptable, and hardworking professional with over 13 years of experience in customs and border control and more than 1.5 years of experience maintaining safety, security, and order within correctional facilities. Experienced in enforcing policies and procedures, supervising and monitoring incarcerated individuals, responding effectively to emergencies, and maintaining accurate and detailed documentation. Analytical and critical thinker with strong communication, interpersonal, and problem-solving skills, with a proven ability to exercise sound judgment and remain calm and effective in high-pressure situations. Committed to maintaining a safe, secure, and professional environment while upholding organizational standards and procedures.

Work History

Correctional Officer

1 Year 8 Months
Baltimore County Department of Corrections | 01.2025 - Current
  • Ensure compliance with safety regulations during inmate supervision and facility operations.
  • Conduct thorough inspections of facilities to maintain security standards and identify potential hazards.
  • Collaborate with law enforcement agencies to facilitate inmate transfers and court appearances efficiently.
  • Serve as a Field Training Officer, training and mentoring newly assigned officers.
  • Process incoming incarcerated individuals, verifying commitments and other supporting documents upon being accepted into the facility.
  • Supervise various Housing Units (mental health tiers- on different watch status).

Customs Officer Grade III

13 Years 6 Months
Customs & Excise Division | 10.2010 - 04.2024
  • Reviewed and accurately audited importation declarations and supporting documents of goods declared by different companies
  • Prepared and examined boarding documents for cargo and passenger vessels
  • Evaluated shipments to determine duty and taxes due, completed applicable paperwork and informed individuals of expected liabilities
  • Enhanced border security by conducting thorough inspections and investigations of suspicious cargo and individuals
  • Prepared shipping documents such as bill of lading, waybills, and importation and exportation documents with regards to cargo manifests, general declaration/ship particulars
  • Relayed information to port pilots, agents, port personnel and other government agencies
  • Located and procured undeclared items or contraband and processed according to protocol to prevent entry into sovereign soil
  • Completed investigations of applications for refunds of duties or mitigation of assessed penalties.
  • Reviewed brokerage documents for accuracy and compliance
  • Acted in supervisory positions to oversee other officers within my department.
  • Provided exceptional customer service to customers while maintaining professional demeanor during stressful situations

Education

Associate Degree - Accounting & Economics

Dominica State College | Dominica | 10-2009

Skills

Strong Organizational & Time Management Skills
Policy & Procedure Enforcement
Conflict Resolution & De-escalation
Incident Response & Report Writing
Inmate Supervision
Searches & Contraband Detection
Excellent Interpersonal & Communication Skills
Ability to Perform Effectively Under Pressure
Strong Attention to Detail & Accuracy
Critical Thinking & Problem-Solving
Emergency Response & Crisis Management
Microsoft Office Suite & ASYCUDA World Proficiency

References

  • Taliah Brooks

     E: tairisbrooks@gmail.com T: 443-468-1256

  • Karim Celestine

     E: Karimimran82@gmail.com T: 484-637-3697

  • Rivera D Figueroa

     E: rfigueroa@baltimorecountymd.gov T: 443-386-2931

Timeline

Correctional Officer

Baltimore County Department of Corrections
01.2025 - CurrentRead More

Customs Officer Grade III

Customs & Excise Division
10.2010 - 04.2024Read More

Dominica State College

Associate Degree from Accounting & Economics
Read More
Meghan Joseph