MEGHAN KEELER
Cañon City,CO
Summary
Dedicated clinical supervisor successful at managing teams, directing care and overseeing administrative functions. Talented leader and team motivator with in-depth understanding of documentation and conflict resolution. Bringing several years' experience and a results-oriented mindset.
Overview
10
10
years of professional experience
Work History
Clinical Supervisor
Forefront Dermatology
Virginia Beach, Virginia
07.2026 - Current
- Supervised clinical staff to uphold dermatological protocols, enhancing patient safety and care quality.
- Resolved clinical staff performance issues to maintain high standards of patient care and team effectiveness.
- Coordinated patient care schedules to streamline clinic workflow and improve patient experience.
- Trained new employees on best practices for dermatology procedures and patient interactions.
- Contributed to team meetings aimed at refining client care approaches. to refine client care strategies.
- Participated in professional development opportunities to stay current with clinical practices and leadership strategies.
- Assisted healthcare providers with patient examinations and routine procedures.
- Collected and documented patient medical histories and vital signs accurately.
- Educated patients on medication instructions and post-procedure care effectively.
- Communicated effectively with patients, families, and healthcare team members daily.
- Managed inventory of supplies to maintain clinic operations.
- Adhered to HIPAA regulations regarding the safeguarding confidential patient information at all times.
Clinical Coordinator
Eastern Virginia Medical School
Norfolk, VA
07.2022 - 06.2025
- Supported the establishment and assumed a leadership role within the Rheumatology department
- Primary point of contact for Rheumatology department
- Enhanced patient care with introduction of Telehealth services, expanding access to care for remote patients.
- Processed prior authorizations for medications to ensure timely patient access.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Identified areas of opportunity for process improvements, leading efforts to implement changes that resulted in enhanced operational efficiency across all aspects of the clinic's function.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Oversaw compliance with healthcare regulations, ensuring clinic exceeded standards during audits.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Developed strong relationships with community partners to enhance support services available for patients beyond the clinical setting.
- Assisted in EHR system upgrade as super user
- Organized and updated patient medical records to ensure accurate and accessible information.
- Scheduled medical tests and follow-up appointments.
- Advising ways to improve efficiency of workflow
- Order clinical supplies for Internal Medicine, Infectious Disease, Sickle Cell and Rheumatology Department
- Implemented new policies and educated staff on changes.
- Diffused situations between staff and patients when frustrations were high
- Manage referrals for new/existing patients
- Utilized Microsoft Office 365 for document creation and communication.
Certified Medical Assistant
Virginia Beach OBGYN
Virginia Beach, VA
02.2020 - 07.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for best patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Promoted a positive work environment among colleagues with open communication and a teamwork-focused approach to daily responsibilities.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Program Assistant
Child Development Center
Point Mugu, CA
08.2016 - 11.2019
- Managed a classroom for 20 students
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Developed age-appropriate activities and crafts to engage children.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Provided first aid, following established protocols to maintain child safety and well-being.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Managed behavior issues using positive reinforcement techniques, creating a respectful atmosphere in the childcare setting.
- Cultivated relationships with families through regular updates on child progress, enhancing trust and communication.
- Creating daily schedules for staff members
- Coordinate with the director and staff members
- Provided input on goals and objectives for the program
- Supervised and trained new employees to ensure smooth onboarding and integration into the team.
- Maintained personal files to ensure compliance with privacy regulations. in accordance with PII
Education
Master of Science - Healthcare Administration
Southern New Hampshire University
Manchester, NH05-2025
Bachelor of Science - Healthcare Administration
Charter College
Vancouver, WA01-2022
Associates of Applied Science - Allied Health
Charter College
Vancouver, WA01-2021
Certificate - Medical Assistant
Charter College
Oxnard, CA01-2019
Skills
- Clinical Compliance
- Healthcare Compliance
- Project management
- Training development
- Team leadership
- Patient Advocacy
- Conflict resolution
- Interpersonal Communication
- Time Management
Timeline
Clinical Supervisor
Forefront Dermatology
07.2026 - Current
Clinical Coordinator
Eastern Virginia Medical School
07.2022 - 06.2025
Certified Medical Assistant
Virginia Beach OBGYN
02.2020 - 07.2022
Program Assistant
Child Development Center
08.2016 - 11.2019
Master of Science - Healthcare Administration
Southern New Hampshire University
Bachelor of Science - Healthcare Administration
Charter College
Associates of Applied Science - Allied Health
Charter College
Certificate - Medical Assistant
Charter College