Meghan LUPU
Oxford,MI
Summary
Highly driven and adaptable professional with a strong foundation, with 7 years of experience in customer service, team coordination, and leadership under pressure. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Demonstrated excellence in managing time and setting goals while balancing academic and athletic commitments, achieving eight semesters on the Dean's List. Proven ability to lead and collaborate within high-performing teams, having directed practice sessions for a 22-member NCAA softball team to enhance efficiency and cohesion. Excelled in fast-paced dining environments, boosting customer satisfaction and loyalty through effective conflict resolution, problem-solving, and service delivery. Recognized for resilience and adaptability in dynamic settings, consistently driving positive outcomes and repeat business.
Overview
8
8
years of professional experience
Work History
Sales Administrator
Chase Plastics
Clarkston, MI
08.2025 - Current
- Managed customer inquiries and resolved issues to enhance satisfaction and retention.
- Boosted sales revenue by efficiently processing orders and coordinating with the sales team on customer requirements.
- Supported sales representatives with timely generation of accurate quotes, proposals, and contracts to close deals faster.
Event Staff
Kruse and Muer on Main
Rochester, MI
01.2018 - Current
- Reported on event success
- Maintained crowd engagement through adjustments
- Tracked inventory of event supplies and materials
Server
Paint Creek Tavern
Rochester, MI
05.2022 - 08.2025
- Maintained overall operational efficiency
- Maintained consistent customer experience
- Ensured service quality
Collegiate Athlete
Adrian College
Adrian, MI
08.2021 - 05.2025
- Maintained physical conditioning regimen during the offseason
- Achieved school record for fielding percentage in one season and stolen base record
- Increased team focus
Ice Cream Server
Bailey’s Ice Cream and Smokehouse
Metamora, MI
01.2019 - 08.2021
- Collaborated with the cleaning team
- Maintained strict hygiene standards
- Ensured customer satisfaction across the venue
Education
Bachelors of Business Administration - Project Management
Adrian College
Adrian, MI05.2025
Skills
- Sales support
- Relationship building
- Goal setting
- Problem-solving
- Cross-selling strategies
- Adaptability and flexibility
Accomplishments
- Achieved 8 consecutive semesters on the Dean's List
- Led a team of 22 teammates
- 3-year Distributive Education Clubs of America (DECA) internationalist
- Captain of the NCAA softball team at Adrian College
Timeline
Sales Administrator
Chase Plastics
08.2025 - Current
Server
Paint Creek Tavern
05.2022 - 08.2025
Collegiate Athlete
Adrian College
08.2021 - 05.2025
Ice Cream Server
Bailey’s Ice Cream and Smokehouse
01.2019 - 08.2021
Event Staff
Kruse and Muer on Main
01.2018 - Current
Bachelors of Business Administration - Project Management
Adrian College