Meghan McDermott
Philadelphia,PA
Summary
Program coordination and operations professional with experience managing event logistics, group travel, vendor relations, and budget tracking across client-facing environments. Known for coordinating schedules, contracts, and onsite details while supporting smooth execution, consistent service, and post-event follow-up. Brings hands-on leadership in staffing, training, and workflow improvement.
Overview
4
4
years of professional experience
Work History
Regional Hiring & Training Director
Puppies and Yoga LLC
Philadelphia, PA
10.2024 - Current
- Regional Director & Hiring Manager
- Puppies & Yoga LLC | Oct 2024–Present
- Increased sales by 70% through strategic marketing and customer engagement initiatives.
- Directed regional operations, staffing, scheduling, payroll, and event logistics for multiple locations.
- Developed operational workflows and trained staff to enhance service consistency and efficiency.
- Oversaw planning and execution of private events, managing vendors, setup, client communication, and onsite operations.
Program Coordinator
PharMethod
Langhorne, NJ
08.2023 - 06.2024
- Spearheaded event logistics, developing and implementing a standard timetable for client events, coordinating group travel arrangements, hotel bookings, car rentals, and venue selection.
- Functioned as the primary liaison between clients, vendors, doctors, and internal teams to promote seamless event execution.
- Managed post-event evaluations and feedback to enhance service delivery based on client insights.
- Reviewed and finalized contracts between clients and vendors.
- Oversaw accounting processes, including Amex reconciliation and budget monitoring, ensuring financial accuracy.
- Digitally designed and developed invitations, promotions, and advertisements.
Conference Center Manager
Ballard Sphar LLP
Philadelphia, PA
07.2022 - 07.2023
- Managed all facets of corporate conference center, overseeing facilities coordination, AV, security, and food & beverage services, ensuring seamless event execution.
- Led and executed daily site tours for prospective clients, ensuring the venue met their specific needs and expectations.
- Conducted post-event debriefs with clients to evaluate event success and pinpoint areas for enhancement.
- Tracked and maintained budgets and expenditures, ensuring financial accountability and resource allocation.
- Developed and implemented Standard Operating Procedures (SOPs).
- Acquired proficiency in EMS software for event management.
- Functioned as the onboarding and training director, managing timecards, time off requests, and approving schedules and overtime.
- Provided clear and concise resolutions for executives, partners, and celebrity guests/clients.
Education
Bachelor of Arts (B.A.) - Hospitality Management
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA01-2012
Skills
- Program Coordination
- Customer Relationship Management (CRM)
- Vendor Management
- Client relations
- Vendor coordination
- SOP development
- Staff scheduling
- Expense Management
- Training Technology
- Team leadership
- Problem solving
- Cross-Functional Collaboration
- Conflict resolution
Timeline
Regional Hiring & Training Director
Puppies and Yoga LLC
10.2024 - Current
Program Coordinator
PharMethod
08.2023 - 06.2024
Conference Center Manager
Ballard Sphar LLP
07.2022 - 07.2023
Bachelor of Arts (B.A.) - Hospitality Management
East Stroudsburg University of Pennsylvania