Meghan McGrath
Kutztown,PA
Summary
Senior at Kutztown University majoring in Professional Writing and minoring in Communications seeking an internship in written communication. Effective multitasker with superior work ethic, good teamwork, problem-solving, and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with a creative and resourceful approach. Skills in professional writing, effective communication, critical thinking, media management, customer service, and public relations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Circulation Desk Receptionist
Rohrbach Library, Kutztown University
06.2021 - Current
- Successfully completed check-in and check-out procedures for patrons using library materials.
- Delivered excellent guest services by answering inquiries from patrons.
- Showed library patrons where specific book collections were.
- Organized shelves when patrons returned books.
- Maintained up-to-date knowledge of office machinery to best assist patrons.
- Stored records or related materials to keep items orderly and logged correctly.
- Completed opening and closing routines.
- Maintained inventory records and verified what items were available and items being used for active projects.
Barista
Dunkin Donuts
08.2020 - 05.2021
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
Education
Master of Arts - Professional Writing, Communications
Kutztown University of Pennsylvania, Kutztown University
Kutztown, PA12.2023
Skills
- Copywriting, Editing and Review
- Accurate Recordkeeping
- Guest Services
- Library Organization
- New Hire Training
- Team Leadership
- Clean and Sanitize
- Stocking Supplies and Retail Products
- Content Management
- Crisis Communications
Certification
Child abuse clearances June 2021- Present
Hootsuite Platform Certification April 2023 - Present
Hootsuite Social Marketing Certification April 2023 - Present
Languages
Spanish
Elementary
Timeline
Circulation Desk Receptionist
Rohrbach Library, Kutztown University
06.2021 - Current
Barista
Dunkin Donuts
08.2020 - 05.2021
Master of Arts - Professional Writing, Communications
Kutztown University of Pennsylvania, Kutztown University
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