Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
References
Timeline
Generic

Meghan Miller

Morton,USA

Summary

Experienced Coordinator with proven background in project management and team leadership. Skilled in streamlining operations, improving productivity, and fostering cross-functional collaboration. Known for successfully coordinating multiple projects simultaneously while meeting critical deadlines. Display strong communication skills coupled with problem-solving abilities that have positively impacted previous workplaces.

Overview

9
9
years of professional experience

Work History

Results Coordinator

BDS Connected Solutions
Irvine, USA
08.2019 - 10.2022
  • Engaged directly with Operations Managers, Client Service Managers, field employees
  • Pull and develop Excel periodic reports enabling management to make decisions
  • Scheduled and set up conference calls as well as create agendas; take notes as needed
  • Participated in generating web-based data, value-added reports, audit programs, data capturing, and interactive reporting
  • Followed up on quality assurance related issues (SLAs supported, revisits, retailer KPI follow up, etc.) with field employees
  • Aided a team of managers overseeing 9 states - managing materials, parts, 90+ field employees, 1000+ weekly store visits, ad hoc projects, and other items as requested
  • Filled in for Field Operations Manager as needed
  • Assisted cross-functional support departments
  • Ensured processes were followed, created documentation as needed
  • Conducted video-based interviews with field employee candidates for our Break Fix division and made the hiring decision for candidates
  • Ensured accuracy of data to aid candidates through hiring and onboarding within the iCIMS tracking system
  • Conducted two-week follow-up calls to newly hired candidates and conducted exit interviews

Expert Break/Fix Retail Merchandiser, Results Coordinator

BDS Connected Solutions
Irvine, USA
07.2013 - 03.2018
  • Installed, merchandised, conducted troubleshooting, and maintained interactive consumer electronic displays and devices in retail locations for major consumer electronic brands
  • Built positive in-store relationships, used tech know-how, and completed assignments working independently using a mobile app, physical tools, and other resources
  • Conducted time studies in-field before nationwide roll-out of projects
  • Led teams remodeling client store locations, supervising teams up to six field employees
  • Conducted training of new field employees in the store
  • Pull and develop Excel periodic reports enabling management to make decisions
  • Participated in generating web-based data, value-added reports, audit programs, data capturing, and interactive reporting
  • Followed up on quality assurance related issues (SLAs supported, revisits, retailer KPI follow up, etc.) with field employees

Education

AAS - Business

Illinois Central College
East Peoria, IL
12-2025

High School Diploma -

Shelbyville High School
Shelbyville, IL

Skills

  • Initiative-driven problem solver
  • Microsoft Office Suite proficiency
  • Discretion and confidentiality
  • Data management
  • Active listening
  • Verbal communication
  • Written communication
  • Customer service excellence
  • Critical thinking
  • Empathy and understanding

Languages

English
Native/ Bilingual

Accomplishments

  • First place - Business Communications - FBLA State Leadership Conference (March 2025)
  • First place - Organizational Behavior & Leadership – FBLA State Leadership Conference (March 2025)
  • First place – Community Service Project (Team Entry)- FBLA State Leadership Conference (March 2025)
  • First place – Foundations of Communications – FBLA State Leadership Conference (March 2025)

Affiliations

Morton High School Marching Band (Morton, IL) - 2023-24

  • Helped ensure that all competitors’ and spectators’ were comfortable throughout the days' events during competitions.

References

References available upon request.

Timeline

Results Coordinator

BDS Connected Solutions
08.2019 - 10.2022

Expert Break/Fix Retail Merchandiser, Results Coordinator

BDS Connected Solutions
07.2013 - 03.2018

AAS - Business

Illinois Central College

High School Diploma -

Shelbyville High School

Similar Profiles

CREATE PROFILE