Meghan Monahan
Scottsdale,AZ
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
6
6
years of professional experience
Work History
Sales Associate
Leela Market
Scottsdale , AZ
01.2020 - 01.2023
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered incoming telephone calls to provide store, products and services information.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Adhered to company initiatives and achieved established goals.
Frozen Yogurt Shop Worker
Yogurt Time
Phoenix, AZ
02.2017 - 07.2019
- Greeted customers, answered questions, and provided information regarding flavors, toppings, and nutritional facts.
- Maintained a clean and organized work area to ensure the highest level of sanitation standards.
- Operated cash registers accurately and efficiently while ensuring proper money handling procedures were followed.
- Prepared frozen yogurt by following recipes and instructions.
- Cleaned equipment such as blenders, mixers, dispensers. to ensure proper functioning.
- Handled customer complaints in a professional manner to maintain customer satisfaction.
- Monitored store traffic levels and adjusted staffing accordingly to meet peak demand periods.
- Checked expiration dates on products to ensure quality control measures were met.
- Rotated stock items according to first-in and first-out guidelines for maximum freshness.
Education
Some College (No Degree) - Art Education
Arizona State University
Tempe, AZSkills
- Teamwork and Collaboration
- Client Service
- Retail Store Operations
- Problem-Solving
- Excellent people skills
- Relationship Building
- Multitasking and Organization
- Trend Awareness
- Marketing understanding
- Sales expertise
Timeline
Sales Associate
Leela Market
01.2020 - 01.2023
Frozen Yogurt Shop Worker
Yogurt Time
02.2017 - 07.2019
Some College (No Degree) - Art Education
Arizona State University
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