Meghan Mormino
Mentor,OH
Summary
A highly experienced Service Industry Worker and pseudo-therapist bartender. Skilled in de-escalating angry customers and creating a pleasing dining experience. Serves customers attentively and efficiently. Will come into work with a positive energy in hopes to spread that energy to those around me.
Overview
5
5
years of professional experience
Work History
Bartender
Banter
10.2023 - Current
- Ensure customer orders are taken accurately, in person and over the phone
- Interact with customers to create a positive experience.
- Solve issues between customers and staff in a quick, timely manner.
- Count Drawer in the morning and evenings
- Lock up at the end of the night
Bartender/Server
Market
06.2022 - 09.2023
- Operate as sole bartender on week night shifts.
- Act as Manager on Duty, close the bar, and lock up the entire restaurant.
- Consistently mix drinks correctly and in a timely manner.
Paralegal
NRS Injury Law
08.2019 - 10.2021
- Managed calls, texts and emails from clients throughout the day to help them navigate their claims.
- Filed motions to facilitate claims.
- Requested and followed up on important medical and legal documentation from clients, doctors and co-counsels.
- Delegated tasks between attorneys and coworkers.
Education
Bachelor of Arts - Communications
Kent State University
Kent, OH05.2018
Master of Arts - Clinical Mental Health Counseling
Cleveland State University
Cleveland, OH05.2026
Skills
- Positive Mindset
- Listening Skills
- Works Well Under Pressure
- Conflict Resolution
- Mediation
Accomplishments
- Member / Public Relations Manager: Kent State’s premiere coed a cappella group, The Kent Clarks.
- Dean’s list: Four years at Kent State University.
Timeline
Bartender
Banter
10.2023 - Current
Bartender/Server
Market
06.2022 - 09.2023
Paralegal
NRS Injury Law
08.2019 - 10.2021
Bachelor of Arts - Communications
Kent State University
Master of Arts - Clinical Mental Health Counseling
Cleveland State University
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