Meghan Potts
Louisville,KY
Summary
Hello, my name is Meghan. I was born and raised in Louisville, Kentucky, and have spent the past year living and working in Wyoming as I prepare to begin my long-term career.
I am currently seeking an opportunity to complete my time here and continue building my professional experience. I bring a strong background in customer service and coffee service, along with a willingness to learn new skills and take on new challenges. I am a quick learner, highly dependable, and take pride in my work, ensuring that every task I undertake is completed thoroughly and to a high standard.
Overview
6
6
years of professional experience
Work History
Barista/Cashier
JHMR General Store
Jackson, WY
05.2025 - 04.2026
- Prepared and served high-quality beverages following established recipes and standards.
- Maintained cleanliness and organization of workstations to ensure efficient workflow.
- Trained new staff on beverage preparation techniques and customer service best practices.
- Managed inventory levels, restocking supplies to minimize downtime during peak hours.
- Collaborated with team members to streamline order processing and improve service speed.
Barista
HEINE BROTHERS COFFEE
Northfield
12.2021 - 05.2025
- Cashier/ barista who makes coffee for customers and also takes orders for the drive-thru
- Operated cash registers and handled cash and card transactions
- Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
- Exhibited excellent communication skills while interacting with customers and coworkers in a professional manner
- Trained incoming staff members on proper operation of brewing equipment and drink recipes
Party Host/Shift Lead
DEFY LOUISVILLE
Shelbyville
08.2020 - 12.2021
- Completed all bookings for all parties and hosted all parties, including taking orders, serving food to all customers, and setting up and cleaning up facilities for each party
- Customer service representative and administrative support for all customers and staff
- Shift lead duties included opening and closing the facility to ensure all tasks were completed, assigning team members to complete tasks for opening and closing, and scheduling all team members according to their work schedules
- Decorated and performed planning duties to host birthday parties
- Exhibited strong communication skills when addressing inquiries from guests
Education
HIGH SCHOOL DIPLOMA -
Louisville Male High School
Skills
- Multitasking
- Cleanliness
- Exceptional customer service
- Reliability
- Friendly and outgoing
- Opening and closing duties
- Speedy and efficient
- Time management
- Cash handling
Timeline
Barista/Cashier
JHMR General Store
05.2025 - 04.2026
Barista
HEINE BROTHERS COFFEE
12.2021 - 05.2025
Party Host/Shift Lead
DEFY LOUISVILLE
08.2020 - 12.2021
HIGH SCHOOL DIPLOMA -
Louisville Male High School