Meghan Roeloffs
Hamilton,NJ
Summary
Personable and dedicated account manager with extensive experience in the Renewable Energy industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
Work History
Energy Specialist
Cooper Electric Supply
Cranbury, NJ
12.2018 - Current
- Managed customer accounts, including order entry, tracking, invoicing and collections.
- Communicated with repeat customers to build long-term relationships.
- Collaborated with marketing and development departments for effective sales.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Participated in trade shows and industry events to network with potential customers.
- Resolved customer disputes or complaints in a timely manner.
- Analyzed customer data to identify potential sales opportunities.
- Conducted customer outreach activities to build relationships with clients.
- Participated in monthly department meetings with managers from other departments and senior executives
Purchaser- Energy Department
Cooper Electric Supply
Cranbury, NJ
09.2017 - 12.2018
- Prepared purchase orders according to specified requirements.
- Developed strategies for cost reduction and improved quality of purchased goods or services.
- Negotiated with vendors to secure advantageous terms and conditions.
- Maintained relationships with existing suppliers to ensure timely delivery of products and services.
- Followed up on all open purchase orders with suppliers to ensure timely delivery of items.
- Performed periodic reviews of inventory levels in order to determine reorder points.
Administrator
Cooper Electric Supply
Cranbury, NJ
10.2015 - 09.2017
- Provided general administrative support to staff members.
- Performed data entry tasks into computer databases from paper documents.
- Designed forms and templates to streamline workflow processes within the organization.
- Followed up with customer accounts to resolve unpaid or past due accounts.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Assistant Store Manager
Buy Buy Baby
Princeton, NJ
05.2015 - 10.2015
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
Education
High School Diploma -
North Plainfield High School
North Plainfield, NJ06-2006
Some College (No Degree) - Elementary Education
Cedar Crest College
Allentown, PASkills
- Customer Service
- Renewable Energy experience
- Interpersonal and written communication
- Operations Management
References
References available upon request.
Timeline
Energy Specialist
Cooper Electric Supply
12.2018 - Current
Purchaser- Energy Department
Cooper Electric Supply
09.2017 - 12.2018
Administrator
Cooper Electric Supply
10.2015 - 09.2017
Assistant Store Manager
Buy Buy Baby
05.2015 - 10.2015
High School Diploma -
North Plainfield High School
Some College (No Degree) - Elementary Education
Cedar Crest College
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