Results-driven assistant manager with expertise in training, team building, and inventory management. Focused on enhancing efficiency and ensuring product availability to drive operational excellence and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Papa Johns
Mount Dora, FL
01.2025 - Current
Supervised daily operations, coordinating shift schedules and assigning duties to optimize workflow.
Managed inventory levels to maintain product availability and minimize waste.
Trained new team members on operational procedures to enhance efficiency.
Resolved customer inquiries and complaints to enhance customer satisfaction.
Monitored cash handling procedures for accuracy and compliance.
Implemented quality control measures to uphold food safety standards.
Maintained current knowledge of company products and services.
Oversaw employee attendance records, timekeeping, and payroll information.
Team Member
Papa John's Pizza
Mount Dora, FL
06.2014 - Current
Assisted customers with product inquiries and provided excellent service.
Operated cash register and processed transactions accurately and efficiently.
Maintained cleanliness of store environment to enhance customer experience.
Team Member
Publix
Mount Dora, FL
04.2018 - 04.2019
Delivered exceptional service by assisting customers with product inquiries, enhancing overall satisfaction.
Collaborated with team members to achieve daily operational goals efficiently.
Trained new team members on store policies and best practices, fostering a knowledgeable workforce.
Ensured organized and accessible shelves through diligent stocking practices.
Ensured cleanliness of store environment, contributing to a positive shopping experience.
Monitored inventory levels and reported shortages to management without delay.
Team Member
Target
Mount Dora, FL
08.2022 - 12.2024
Assisted customers with product inquiries, ensuring excellent service delivery.
Operated cash register, processing transactions accurately and efficiently.
Exhibited strong communication skills while interacting with diverse customers.
Collaborated with team members to achieve daily operational goals efficiently.
Trained new team members on store policies and best practices to ensure consistent service.
Stocked shelves and organized products for optimal accessibility.
Maintained store cleanliness to create a welcoming environment for customers.
Monitored inventory levels and promptly reported shortages to management.