Meghan Schnorr
Lomita,CA
Summary
With a proven track record at Vons, I excel in enhancing customer satisfaction through expert produce handling and superior service. My adeptness in product inspection and unwavering commitment to sanitation standards have significantly reduced waste, ensuring high-quality offerings. My positive attitude and ability to train new staff underscore my leadership in retail environments.
Overview
8
8
years of professional experience
Work History
Fresh Cut Clerk
Vons
01.2017 - Current
- Cut fresh produce to customer specifications in a timely manner.
- Organized and maintained inventory of all fresh cut items.
- Performed quality control checks on products before packaging for customers.
- Maintained cleanliness of cutting area, including sanitizing knives and equipment regularly.
- Followed food safety protocols when handling and preparing fresh cut items.
- Assisted customers with selecting the freshest cuts of produce available.
- Ensured that proper labeling was applied to packages of fresh cut items.
- Monitored temperature levels in refrigeration units to ensure safe storage conditions for product.
- Restocked shelves as needed throughout the day to ensure availability of product for customers.
- Communicated effectively with team members regarding stock needs and special orders from customers.
- Processed customer orders quickly and accurately while adhering to company policies.
- Inspected incoming shipments for any damaged or expired product prior to stocking shelves.
- Provided training and guidance to new staff members on proper procedures related to cutting, storing, and packaging fresh cut produce.
- Applied pricing labels correctly according to current store specials or discounts offered by management.
- Rotated stock on shelves so that older items were used first, preventing waste due to expiration dates.
- Built relationships with regular customers by providing friendly service and offering helpful advice on selection of products.
- Responded promptly to customer inquiries about availability of specific cuts or types of produce requested.
- Conducted weekly inventories of stocked items in order to ensure adequate supply levels are maintained at all times.
- Followed company guidelines for cleaning and sanitizing work surfaces and equipment.
- Rotated stock to maintain freshness.
- Monitored work environment to maintain safety, cleanliness and organization.
- Built displays and arranged department products to create attractive presentations, highlighting featured and seasonal items.
- Followed instructions to properly arrange merchandise items.
- Loaded, unloaded and moved heavy products using material loading equipment.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Assisted customers with product, promotion and policy information.
- Pulled items from stock using lift equipment and added to shelves or bins.
- Stocked, rotated and faced products with attention to product quality and expiration dates.
- Answered shopper questions regarding shelf life and appropriate produce storage.
- Opened boxes and stocked products in appropriate sections.
- Updated pricing and sales signs to promote merchandise.
- Demonstrated familiarity with department products to help customers in selecting items.
- Stocked shelves with freshly cut produce in accordance with company standards.
- Responded to customer feedback, addressing concerns and improving service quality.
- Greeted customers to determine wants or needs.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
- Prepared merchandise for purchase or rental.
- Identified and quickly handled spill clean-up.
- Greeted customers and offered to help locate produce items.
- Checked prices and located products for customers.
- Maintained current and accurate inventory with cycle counts and audits.
- Checked delivered merchandise and order information to verify shipment accuracy.
- Adhered to health and safety regulations, maintaining a safe shopping environment.
- Monitored temperature controls for produce storage areas to maintain optimal freshness.
- Conducted daily cleaning tasks, including sweeping, mopping, and sanitizing surfaces.
- Maintained produce department cleanliness, ensuring a hygienic and appealing shopping environment.
- Assisted customers with product inquiries, providing knowledgeable recommendations on produce selection.
- Managed inventory levels, placing orders for produce as needed to ensure continuous availability.
- Collaborated with team members, sharing tasks and supporting department goals.
- Provided training to new employees, sharing best practices and departmental procedures.
- Tracked sales trends, recommending adjustments to produce orders based on customer demand.
- Performed quality checks on produce, removing damaged or spoiled items promptly.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Conducted regular price checks, updating pricing signage to reflect current sales and promotions.
Cashier
Home Goods
Torrance, California
10.2016 - 08.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Learned roles of other departments to provide coverage and keep store operational.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Helped with purchases and signed customers up for rewards program.
- Discounted purchases by scanning and redeeming coupons.
- Used suggestive selling techniques to promote add-on sales.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
- Counted and balanced cashier drawers.
- Maintained work area and kept cash drawer organized.
- Welcomed customers, offering assistance to help find store items.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered customers' questions and provided information on store procedures or policies.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Scanned items and checked pricing on cash register for accuracy.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Offered customers carry-out service at completion of transaction.
- Checked personal identifications during alcohol and tobacco sales.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
- Adhered to social distancing protocols and wore mask or face shield.
Education
High School Diploma -
Torrance High
Torrance, CA06-2003
Skills
- Product Inspection
- Product display
- Waste Reduction
- Stock Rotation
- Supply Ordering
- Sanitation Procedures
- Price Checking
- Stock replenishment
- Display Setup
- Pallet Jack Operation
- Temperature Logging
- Quality Control
- Regulatory Compliance
- Crate breakdown
- Food Preparation
- Safe Food Handling
- Retail Merchandising
- Customer Service
- Product pricing
- Unloading packages
- Product Stocking and Storage
- Box Cutter and Pallet Jack Safety
- Sanitation Standards
- Shelf Stocking
- Task Delegation
- Product Rotation
- Honesty and Integrity
- Positive Attitude
- Store appearance
- Pricing and shelf labeling
- Product Knowledge
- Temperature Monitoring
- Produce quality standards
- Quality Inspections
- Management interaction
- Flexible Schedule
- Cleaning procedures
- Product restocking
- Safety Procedures Compliance
- Inventory Counts
- Product Recommendations
- Weights and Measurements
- Produce handling
- Unloading Deliveries
- Produce section organization
- Cleaning and sanitation
- Retail Sales
- Product processing
- Strong Work Ethic
- Punctuality
- Performance Improvement
- Merchandise organization
- Hand-Eye Coordination
- Training and mentoring
- Food Safety Compliance
- Display Maintenance
- Food Running
- Supermarket stocking
- Product displays
- Written and oral communication
- Cleanliness and sanitation
- Packaging and Labeling
Timeline
Fresh Cut Clerk
Vons
01.2017 - Current
Cashier
Home Goods
10.2016 - 08.2017
High School Diploma -
Torrance High