Driven Patient Care Coordinator adept at planning care, coordinating interdisciplinary teams, and making strategic improvements. Decisive leader and creative problem solver with many years of healthcare experience.
Overview
11
11
years of professional experience
Work History
Clinical Care Coordinator
Optum
Aiken, SC
03.2023 - 07.2024
Perform Skilled Nursing Facility (SNF) assessments on patients using clinical skills and appropriate measurement tools, such as nH Predict, nH Outcome, InterQual and CMS criteria, upon admission to SNF and periodically through the patient stays.
Completes weekly functional assessments and engages the PAC interdisciplinary care team, providing them with the proprietary nH Outcome tool to align expectations for discharge planning.
Assure patients' progress toward discharge goals, and assist in resolving barriers.
Assure patients' progress toward discharge goals, and assist in resolving barriers.
Collaborate effectively with the patients' health care teams to establish an optimal and safe discharge.
Occupational Therapist
Augusta University Medical Center
Augusta, GA
03.2021 - 02.2023
Fast Paced / Multi-Disciplinary Coordination with all levels of Medical Community.
Comprehensive patient evaluations with a wide range of Level-I Trauma and Stroke patients. We provide for the entire region.
Perform a detailed review of the Durable Medical Equipment request.
Occupational Therapist
Doctor's Hospital
Augusta, GA
08.2021 - 01.2023
Serve as a clinical resource to staff, hospital and the community.
Doctor’s is focused on a more holistic / comprehensive approach.
My goal is to teach patients how to interact with adaptive technology to assist them in regaining the skills needed for their daily life.
Lead Occupational Therapist
Brookdale Assisted Living
North Augusta, SC
09.2019 - 03.2022
Managed multiple methods of census information.
Long-Term medical condition documentation for extended patent treatments.
Extensive ‘progress notes’ experience for Insurance & Physicians.
Occupational Therapy Student
The Therapy Place
Columbia, SC
04.2019 - 06.2019
Provided traditional and innovative therapies and recreational opportunities for children with special needs in an environment that is family-friendly.
Assured continuation of therapeutic plan following cases being closed by designing and instructing patients, families, and caregivers in home exercise programs; recommending and/or providing assistive equipment for home health follow up programs.
Occupational Therapy Student
Jewish Community Center
Springfield, MA
09.2018 - 10.2018
Developed and implemented meaningful group experiences via therapeutic activities to address and promote the developmental needs of the pediatric population.
Effectively communicated with caregivers about the child’s experience and the benefit of OT sensory strategies
Scribe, Authorization Coordinator, EHR Coordinator
Aiken Internal Medicine
Aiken, SC
01.2014 - 07.2018
In-Depth Insurance Experience
Implemented insurance authorizations for patient’s medications and medical procedures.
Analyzed and developed solutions that would receive insurance approvals for both patient’s medications and medical procedures.
Knowledgeable and skilled at all levels of the appeal process working directly with insurance and compliance regulatory representatives.
Education
Master of Science - Occupational Therapy
Bay Path University
Longmeadow, MA
05-2019
Skills
Interdisciplinary Collaboration
Interdepartmental Collaboration
Database coordination
Medical Equipment Operation
Case Management
Organizational Skills
Creative and Detail Oriented
Timeline
Clinical Care Coordinator
Optum
03.2023 - 07.2024
Occupational Therapist
Doctor's Hospital
08.2021 - 01.2023
Occupational Therapist
Augusta University Medical Center
03.2021 - 02.2023
Lead Occupational Therapist
Brookdale Assisted Living
09.2019 - 03.2022
Occupational Therapy Student
The Therapy Place
04.2019 - 06.2019
Occupational Therapy Student
Jewish Community Center
09.2018 - 10.2018
Scribe, Authorization Coordinator, EHR Coordinator