Meghan Talbott
Utilities
Battleboro,NC
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching. Recognized for exemplary customer service and team collaboration.
Overview
15
15
years of professional experience
Work History
Utilities (2528264919)
AirBoss Rubber Compounding
Scotland Neck, NC
01.2022 - Current
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints or answered customers' questions.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
Front Office Assistant (9198589772)
Food Lion
Raleigh, NC
01.2016 - 01.2022
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Maintained front office cleanliness and organized supplies to increase productivity.
- Retrieved messages from voicemail to forward to appropriate personnel.
- Performed ad hoc administrative tasks to support front office operations.
- Maintained office security by following safety procedures and controlling access via reception desk.
- Maintained front desk to provide positive first impression.
- Performed accounting or financial analysis.
Help Desk Technician (2522009500)
West Call Center (Comcast)
Rocky Mount, NC
01.2011 - 12.2016
- Worked as Tier 2 Help Desk Tech in a fast-paced, high call volume environment
- Supported customers with online billing, access and account issues.
- Processed payments while keeping strict documentation
- Helped new customers with account creation and long-term customers with updates and/or changes
Assistant Manager (2524466500)
Primere Theaters
Rocky Mount, NC
03.2008 - 01.2012
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Directed and led employees, supervising activities to drive productivity and efficiency.
Education
Biological Sciences/Chemistry -
North Carolina State University
Raleigh, NCHigh School Diploma -
Nash Central High School
Rocky Mount, NCSkills
- Customer Service
- Time Management
- Microsoft Office
- Attention to Detail
- Team Leadership
- Office Management
- Handling Customer Complaints
- Multitasking and Organization
Timeline
Utilities (2528264919)
AirBoss Rubber Compounding
01.2022 - Current
Front Office Assistant (9198589772)
Food Lion
01.2016 - 01.2022
Help Desk Technician (2522009500)
West Call Center (Comcast)
01.2011 - 12.2016
Assistant Manager (2524466500)
Primere Theaters
03.2008 - 01.2012
Biological Sciences/Chemistry -
North Carolina State University
High School Diploma -
Nash Central High School
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