Meghan Vaughan
Cleveland
Summary
Dynamic retail professional with a proven track record at Carter's, excelling in team leadership and customer service. Adept at visual merchandising and problem-solving, I consistently drove sales performance through innovative strategies and effective training. Recognized for enhancing customer relations and optimizing store layouts to boost brand visibility and engagement.
Overview
10
10
years of professional experience
Work History
Store Manager
Carter's
04.2019 - Current
- Hired and trained team to achieve sales objectives and enhance performance.
- Motivated team to consistently meet and exceed sales goals.
- Delivered exceptional customer service to drive satisfaction and loyalty.
- Analyzed sales figures to forecast future sales trends effectively.
- Created weekly schedules to optimize staffing and operational efficiency.
- Updated store setup and displays to enhance visual appeal for customers.
- Ensured store maintained a visually appealing environment to attract customers.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Visual Merchandising Manager
Victoria Secret
09.2015 - 03.2019
- Organized special events and in-store demonstrations that showcased new products, boosting brand awareness and sales performance.
- Trained and mentored associates on visual merchandising best practices, improving overall team performance.
- Adapted quickly to changing trends within the retail industry, embracing new methods when necessary while maintaining consistent results in sales performance metrics.
- Conducted regular assessments of store layout, making data-driven adjustments to optimize traffic flow and product visibility
- Organized and implemented floorset strategy.
- Strong customer service expertise to boost sales
Education
High School Diploma -
Paul V Moore
Central Square, NYSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Outstanding communication skills
- Team leadership
- Merchandise presentation
- Visual storytelling
Timeline
Store Manager
Carter's
04.2019 - Current
Visual Merchandising Manager
Victoria Secret
09.2015 - 03.2019
High School Diploma -
Paul V Moore
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