Meghan Williams
Mobile
Summary
Results-driven Human Resources and Operations Professional with experience supporting workforce operations, employee relations, compliance, and organizational effectiveness within public sector environments. Skilled in workforce planning, employee engagement, talent development, process improvement, and cross-functional collaboration. Proven ability to analyze complex data, develop reports and performance metrics, support organizational initiatives, and improve operational efficiency. Experienced in training support, stakeholder engagement, and implementing process improvements that enhance service delivery and organizational outcomes. Currently pursuing an MBA in Human Resources Management with a focus on strategic HR leadership, workforce development, and organizational effectiveness. Seeking to contribute strong analytical, leadership, and people-focused skills in a Human Resources or management role.
Overview
2
2
years of professional experience
Work History
Financial Support Worker II
Mobile County Department of Human Resources
Mobile, AL
04.2024 - Current
- Manage a high-volume caseload while ensuring compliance with federal, state, and agency policies and regulations.
- Collaborate with internal departments, government agencies, and community partners to improve service delivery and support organizational objectives.
- Analyze program and client data to identify trends, evaluate outcomes, and provide recommendations for operational improvements.
- Develop, maintain, and monitor reports, records, and documentation to ensure data accuracy and regulatory compliance.
- Support departmental projects and process improvement initiatives designed to increase efficiency and enhance client service outcomes.
- Participate in team meetings, training programs, and collaborative initiatives to promote knowledge sharing and continuous improvement.
- Assist with onboarding and training support by sharing procedural knowledge and helping new team members understand policies and workflows.
- Build productive relationships with clients, stakeholders, and cross-functional teams to strengthen communication and organizational effectiveness.
- Contribute to workflow enhancements that reduce processing delays and improve operational performance.
- Utilize data-driven decision-making to support resource allocation, workload management, and departmental planning efforts.
- Prepare and present findings, reports, and recommendations to support leadership decision-making and strategic objectives.
- Demonstrate leadership through initiative, problem-solving, and collaboration on department-wide goals and projects.
Education
Master of Business Administration (M.B.A.) - Human Resources Management
Columbia Southern University
07-2026
Bachelor of Science - Professional Health Sciences in Healthcare Management
University of South Alabama
12-2022
Skills
- Employee Engagement & Development
- Diversity, Equity & Inclusion (DEI)
- HR Compliance (FMLA, ADA, EEOC)
- Performance & Workforce Management
- Process Optimization & Resource Planning
- HRIS & Data Analysis (Workday, Excel)
- Effective Communication & Team Collaboration
Additional Qualifications
- Strong experience interpreting policies, regulations, and compliance requirements.
- Skilled in analyzing workforce and operational data to support decision-making and continuous improvement.
- Experience supporting training initiatives, employee development, and knowledge-sharing efforts.
- Proven ability to manage competing priorities while maintaining accuracy and attention to detail.
- Recognized for building collaborative relationships and contributing to positive team outcomes.
Timeline
Financial Support Worker II
Mobile County Department of Human Resources
04.2024 - Current
Bachelor of Science - Professional Health Sciences in Healthcare Management
University of South Alabama
Master of Business Administration (M.B.A.) - Human Resources Management
Columbia Southern University