Meghan Wilson
Palmyra,VA
Summary
Dedicated revenue cycle specialist known for critical problem resolution and efficient claims processing. Committed to maintaining billing compliance and improving accounts receivable management to drive organizational success.
Overview
13
13
years of professional experience
Work History
Office Manager
Wilson Collision Center
Dillwyn, VA
11.2025 - Current
- Streamlined daily office operations, ensuring organized workflow at Wilson Collision Center.
- Managed phone calls, emails, mail routing, and courier coordination to maintain efficient communication.
- Assisted with scheduling appointments for staff and clients in a timely manner.
- Communicated service updates and appointment confirmations to clients via phone and email.
- Updated customer records and repair files with accurate transaction details.
- Writing estimates and communicating with insurance companies on claims.
Revenue Cycle Specialist
University of Virginia Medical Center
Charlottesville, Virginia
10.2021 - 10.2025
- Reviewed claims submissions for compliance with payer requirements and regulations.
- Processed appeals related to denied or rejected claims in a timely manner.
- Contacted insurance providers to clarify coverage issues, facilitating timely payment of invoices.
- Managed patient billing inquiries and resolved discrepancies, improving patient satisfaction.
- Researched discrepancies on unpaid invoices and reconciled accounts, ensuring accurate financial records.
- Monitored accounts receivables daily to determine appropriate follow-up action needed.
- Assisted in training new team members on revenue cycle procedures and systems.
- Performed account reconciliations between insurance companies and internal systems.
Medical Assitant
Sentara Martha Jefferson Cancer Center
Charlottesville, Virginia
04.2013 - 08.2016
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Assisted in patient scheduling and appointment management for oncology services.
- Communicated with patients regarding treatment plans and follow-up care instructions.
- Educated patients on medication administration and side effect management.
- Maintained electronic medical records and updated patient information promptly.
- Prepared examination rooms and ensured medical supplies were stocked efficiently.
- Supported clinical staff by performing routine lab tests and sample collection.
- Gained knowledge of ICD-10 coding for accurate medical billing.
Education
Certified Medical Assistant - Nursing Assistant
CATEC
Charlottesville05-2012
Skills
- Claims administration
- Claims processing
- Billing compliance
- Insurance coordination
- Client records oversight
- Epic systems knowledge
- Problem resolution
- Problem solving
- Effective communication
- Braille trained
Timeline
Office Manager
Wilson Collision Center
11.2025 - Current
Revenue Cycle Specialist
University of Virginia Medical Center
10.2021 - 10.2025
Medical Assitant
Sentara Martha Jefferson Cancer Center
04.2013 - 08.2016
Certified Medical Assistant - Nursing Assistant
CATEC