Meghan Wright
Austin,TX
Overview
17
17
years of professional experience
1
1
Certification
Work History
SCHEDULING MANAGER
Helping Hand Home for Children
10.2024 - Current
- Completes monthly scheduling for all 90+ direct care staff, including pre-approving time off for TCCS staff and Program Managers
- Tracks and reports staffing, including actuals and projections from month to month
- Validates TCCS timesheets for payroll processing, correcting necessary clock in/out times
- Reports EBI numbers quarterly to DFPS
- Assists with the training of new employees during pre-service training
RESIDENTIAL SERVICES ADMINISTRATIVE ASSOCIATE
Helping Hand Home for Children
01.2015 - 10.2024
- Completes monthly scheduling for all direct care staff, including granting time off for TCCS staff and Program Managers
- Validates TCCS timesheets for payroll processing; correcting necessary clock in/out times and granting PTO requests
- Reports EBI numbers to DFPS quarterly
- Utilizes Microsoft Office programs to create presentations and spreadsheets for management review
- Developed and maintained a well-organized filing system for TCCS training files, improving document retrieval times.
TEAM LEADER
Helping Hand Home for Children
08.2013 - 01.2015
- From August 2013-June 2022, tracked, evaluated, and reported on containments that occurred at Helping Hand Home and the UT Charter School
- Supervised up to 25 direct care staff members
- Implemented program systems/protocols were being met through coaching/mentoring, and monitoring education/training on progressive therapeutic and clinical approaches
- Adhered to agency and state policy and procedures while maintaining licensing standards
- Participated in the hiring and training of new employees
- Motivated team through effective communication and interpersonal skills
- Conducted performance reviews to measure employee growth and skills
THERAPEUTIC CHILD CARE SPECIALIST SENIOR LEVEL III
Helping Hand Home for Children
08.2011 - 12.2012
- Provided direct care for intensive level children, ages 5 to 13
- Utilized creative problem-solving skills along with TBRI and other therapeutic interventions to successfully manage challenging behaviors among the children
- Documented monthly reports to Program Team Management
- Coached new hire staff in program schedules, treatment plans, and therapeutic interventions
SHIFT SUPERVISOR
Helping Hand Home for Children
08.2008 - 08.2011
- Oversaw HHH campus of up to 41 children and 13+ TCCS staff members
- Enforced HHH policies and procedures including state minimum standards
- Coached new employees on crisis preventions and intervention
- Provided direct care for children, ages 5 to 13
- Cultivated therapeutic interventions
- Administered medication
THERAPEUTIC CHILD CARE SPECIALIST LEVEL I, II
Helping Hand Home for Children
09.2007 - 08.2008
- Provided direct care for children, ages 5 to 13, which experienced severe physical, sexual, and emotional trauma and abuse.
- Implementation of crisis prevention and intervention.
- Team treatment planning and implementation of therapeutic interventions in daily milieu setting
Education
Bachelor of Science - HEALTH SCIENCE & BEHAVIORAL HEALTH STUDIES
West Virginia State University
Institute, West Virginia01.2008
Associate of Science - COMMUNITY BEHAVIORAL HEALTH
West Virginia State University
Institute, West Virginia01.2005
Skills
- Training Development
- Compliance Monitoring
- Program Evaluation
- Internal Auditing
- Teamwork and Collaboration
- Solution-Based Approach
- Effective Communication
- Manage Client Records
- Professionalism
- Microsoft Office Suite
Certification
Trust-Based Relational Intervention Educator, 03/01/15
Timeline
SCHEDULING MANAGER
Helping Hand Home for Children
10.2024 - Current
RESIDENTIAL SERVICES ADMINISTRATIVE ASSOCIATE
Helping Hand Home for Children
01.2015 - 10.2024
TEAM LEADER
Helping Hand Home for Children
08.2013 - 01.2015
THERAPEUTIC CHILD CARE SPECIALIST SENIOR LEVEL III
Helping Hand Home for Children
08.2011 - 12.2012
SHIFT SUPERVISOR
Helping Hand Home for Children
08.2008 - 08.2011
THERAPEUTIC CHILD CARE SPECIALIST LEVEL I, II
Helping Hand Home for Children
09.2007 - 08.2008
Trust-Based Relational Intervention Educator, 03/01/15
Bachelor of Science - HEALTH SCIENCE & BEHAVIORAL HEALTH STUDIES
West Virginia State University
Associate of Science - COMMUNITY BEHAVIORAL HEALTH
West Virginia State University
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