Summary
Overview
Work History
Education
Skills
Timeline
Generic

MEGHANA JAYAKUMAR

Liberty Hill,TX

Summary

Results driven Program Manager/ Release manager with personal drive and passion for delivering comprehensive solutions. Excels in blending technical expertise with a customer-service focus. Has a track record of adapting quickly to new roles and challenges. Particularly welcomes opportunities to conceptualize and develop systems to fit the needs of the organization through automation.

Overview

9
9
years of professional experience

Work History

Technical Program Manager

Visa Inc
Austin, TX
04.2023 - Current
  • Manage Deployment/Release windows both in production and non production environment
  • Drive the coordinated management of large, complex programs in order to achieve specific business goals. Ensure the timely delivery of business value and the efficient use of organizational resources.
  • Managing software build pipelines, merging, test systems and methods, and the delivery of code.
  • Lead release management efforts End-to-End for on-time delivery of high-quality solutions that conform to requirements, adhere to the architectural vision, and comply with all applicable standards
  • Drive resolution of program-level issues leveraging scrum-of-scrums as needed. Facilitate executive-level escalations and program-level change management.
  • Continuously assessing program risks and mitigation plans
  • Track KPIs (key performance indicators): Bug closure, checklist compliance, etc. and review any POR (plan of record) changes to drive strategy to project teams
  • Assist in scheduling and implementing changes to the build / release / version-control processes required to enforce and apply build and release engineering best practices
  • Create Change management requests and manage their timely closures
  • Develop and suggest improvements to tools/Scripts to enhance our ability to release as part of the CI/CD process
  • Provide guidance to cross-team and team members in release best practices and procedures
  • Participate and determine root cause for service failure and support escalation
  • Participate in the decision making of success or failure of applications systems to be deployed in production
  • Present technical solutions, capabilities, considerations, and features to communicate status, issues, and risks in a precise and timely manner
  • Collaborate with senior technical staff and Release Engineers to identify, document, plan contingency, track and manage risks and issues until all are resolved.

Technical Systems Engineer /Release Manager

Cisco Systems Inc.
San Jose, CA
04.2019 - 07.2023
  • Implemented Artifactory, SonarQube and Jenkins to support various internal projects of Cisco and automated the build process thereby making the process easy and less time consuming
  • Implemented GitHub and BitBucket repositories to version code changes that helps developers/programmers to branch/merge/revert the code as needed
  • Developed Puppet modules to automate tool installation and bootstrap mechanism
  • Implemented various new functionalities in to build script which greatly supported in project management like SONAR
  • Setup continuous integration software tool – Jenkins
  • Integrate Docker in the current deployment cycle
  • Work with day-to-day operations and stories in addition to performing deep investigation into operational issues that impact users and identify root causes by collaborating with dev/QA/Stakeholders
  • Create utilities that monitor continuous integration process, code changes in GitHub and job failures in Jenkins
  • Based on the notification from above monitoring, debug/investigate issue
  • Work with software vendors to gather and provide necessary data for them to assist with root cause analysis
  • Enhance monitoring and log analysis systems using CheckMK , Splunk and Grafana to facilitate earlier detection of potential operational issues
  • Assist with development of automation with Puppet and scripts to help address past operational incidents
  • Perform primary/secondary on-call duties to manage alerts on pager duty and solve issues
  • Work with Kubernetes for building Jenkins masters and container orchestration
  • Assist in the Development Priority List process working with the Product Management group to address the issue identified as part of Problem Management
  • Provide solutions for performance management, disaster recovery, monitoring, and access management
  • License renewal with vendors.

Build and Release Engineer

ROBERT HALF TECHNOLOGY
Milpitas, CA
04.2017 - 04.2019
  • Analyzing business requirements from Functional Specification Designing Technical specification based analyzed requirements Leading the business analysis team and guiding them on the project
  • Configured various plugins to the continuous integration process which greatly helped in the project management
  • Experience working with Kuberenets for building Jenkins masters and container orchestration
  • Implemented various new functionalities in to build script which greatly supported in project management like SONAR
  • Used Jenkins for the continuous integration process and assisted in the code coverage and analysis by generating reports
  • Hands on experience using Selenium Box to test the code
  • Experience using Puppet Development to automate the host bootstrap mechanism
  • Responsible for driving the enhancement and automation of our continuous integration and delivery toolsets offered
  • Developed Python, Shell, and Groovy scripts for software build conduct and management
  • Evangelizing DevOps best practice and facilitating adoption of DevOps methodologies across teams
  • Experience in using Bug tracking tools like JIRA
  • Creation and maintenance of a DevOps monitoring and alert system Technical Go To regarding all things CI/Build and Artifact management (Design, implementation, execution, evaluation) Integration tests, Integration trouble shooting and error debugging

Build and Release Engineer

PALUXY TECHNOLOGIES INC
Sunnyvale, CA
12.2015 - 04.2018
  • The Accountabilities: Managing and executing application deployment to hundreds of servers Managing and executing SCM for engineering organization Enforcing and improving organization's release process
  • Responsible for developing & maintaining IT infrastructure & tools to support development
  • Manage version control tools Bitbucket and Git to version code changes to help developers/programmers branch/merge/revert code
  • Wrote build scripts & made recommendations to enhance customization in build scripts written in Ant & Maven
  • Used Java programming, related code files, config files & package mechanisms (JAR, WAR & EAR packages) & provided optimal mechanism to build application packages
  • Setup defect tracking system in Jira & managed various requests to enhance workflows & added/updated components, users, permissions, projects, etc
  • Setup package repository with Artifactory & implemented Maven workflow to use & publish JAR files & packages to this central repository Wrote scripts in Python & Shell scripting to customize build, promotion & release process
  • Worked on Cloud server for deployment using AWS Developed and documented a branching strategy to be used Setup code review tool Gerrit with GIT and integrated with CI system to help developers do peer code reviews & identified issues in code early in the cycle using code analysis
  • Solely been responsible for more than three UNIX production box setup and migration of the entire set of projects from the old ones to the new
  • Responsible for building the project in different environments and then troubleshooting and bug-fixing.

Education

Master of Sciences - Nano Technology

Mount Carmel College, Bangalore University
01.2015

Skills

  • UNIX
  • Linux
  • MacOS
  • Build and Release Management Tools
  • Jenkins
  • Maven
  • SonarQube
  • Artifactory
  • Puppet
  • GITHUB
  • Bitbucket
  • CheckMK
  • Grafana
  • MySQL
  • Python
  • Apache Tomcat Server
  • Intellij
  • JAVA
  • SQL
  • Oracle
  • Eclipse
  • Oracle
  • Leadership skills
  • Customer support
  • Project Management
  • Continuous Integration/ Deployment

Timeline

Technical Program Manager

Visa Inc
04.2023 - Current

Technical Systems Engineer /Release Manager

Cisco Systems Inc.
04.2019 - 07.2023

Build and Release Engineer

ROBERT HALF TECHNOLOGY
04.2017 - 04.2019

Build and Release Engineer

PALUXY TECHNOLOGIES INC
12.2015 - 04.2018

Master of Sciences - Nano Technology

Mount Carmel College, Bangalore University
MEGHANA JAYAKUMAR