Summary
Overview
Work History
Education
Skills
Websites
Certification
Accomplishments
Timeline
Generic

Meghana Kasturi

Irving,TX

Summary

Results-driven Salesforce Administrator with 5+ years of experience in managing, optimizing, and automating Salesforce environments. Adept at configuring workflows, managing security and permissions, and enhancing user experience. Strong background in data integrity, system integrations, and process automation to drive operational efficiency. Passionate about leveraging Salesforce to improve business workflows and support strategic decision-making.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Salesforce Administrator/Developer

Xcelo Group Inc
Mckinney, TX
07.2024 - Current
  • Administer and manage user accounts, roles, profiles, and permissions to maintain data security.
  • Configure and optimize flows, workflows, and validation rules to automate business processes.
  • Design and maintain reports and dashboards to enable data-driven decision-making.
  • Work with business teams to streamline workflows and improve system efficiency.
  • Monitor data integrity and automation performance, troubleshooting issues as needed.
  • Partner with stakeholders to identify opportunities for automation and optimization in Salesforce.

Salesforce Administrator/Developer

Legato Health Services & Technologies
Hyderabad, India
10.2017 - 07.2022
  • Managed Salesforce platform administration, ensuring seamless user experience and data integrity.
  • Automated approval processes and implemented validation rules to reduce processing time.
  • Developed real-time reports and dashboards to track key performance metrics.
  • Collaborated with business users to define specifications and customize Salesforce solutions.
  • Led Salesforce training sessions to increase adoption across the organization.
  • Integrated Salesforce with EHR and billing systems, ensuring smooth data exchange.

Education

Master of Science - Informa;on systems

Trine University
Detroit, MI
05.2024

MBA - Human Resources

Osmania University
Hyderabad, India
05.2019

Bachelor of Science - Sta;s;cs & Computers

Satavahana University
Karimnagar, India
05.2017

Skills

  • Salesforce Administration: User management, roles & profiles, permission sets, security settings
  • Automation & Optimization: Flows, workflows, process builder, validation rules
  • Data Management: Reports, dashboards, data loader, data integrity, duplicate management
  • System Integration: Experience integrating Salesforce with third-party applications
  • Stakeholder Collaboration: Working with cross-functional teams to streamline workflows
  • Technical Tools: SOQL, Salesforce Data Loader, Visual Studio, Jira, Git
  • Methodologies: Agile, Scrum, Waterfall

Certification

  • Salesforce Administration
  • Platform Developer 1

Accomplishments

  • Automated claims processing workflow, reducing processing time and improving accuracy.
  • Created and optimized dashboards & reports to track business performance.
  • Developed data validation rules, ensuring error-free data entry.
  • Led multiple Salesforce training sessions, driving high user adoption.
  • Ensured HIPAA compliance by implementing robust security protocols in healthcare applications.

Timeline

Salesforce Administrator/Developer

Xcelo Group Inc
07.2024 - Current

Salesforce Administrator/Developer

Legato Health Services & Technologies
10.2017 - 07.2022

Master of Science - Informa;on systems

Trine University

MBA - Human Resources

Osmania University

Bachelor of Science - Sta;s;cs & Computers

Satavahana University

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Meghana Kasturi