Meghann Herbstreit
Mammoth Lakes,CA
Summary
Dynamic culinary professional with extensive experience at Vulcania, excelling in food safety and sanitation. Recognized for exceptional customer service and strong multitasking abilities, I consistently foster positive dining experiences while training staff to uphold high standards. My outgoing personality and complex problem-solving skills ensure a welcoming atmosphere for all guests.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Chef
Vulcania
Mammoth Lakes, CA
11.2023 - 09.2024
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Bussed tables
Bartender
Mellow Mushroom
North Myrtle Beach, SC
01.2020 - 02.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Knowledge of a large food and drink menu
- Handling high pressure situations and being able to problem solve
- Excellent customer service skills
Server
Coconuts Bar and Grill
North Myrtle Beach, SC
04.2021 - 10.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Seasonal restaurant job
Head Server
Boardwalk Billys
North Myrtle Beach, SC
01.2019 - 01.2020
- Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
- Increased restaurant revenue by upselling menu items and promoting daily specials.
- Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
- Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
- Trained staff members on use of POS system.
- Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
- Managed food resources, memorized orders, and coordinated customer service.
Server
Frisbies
Richmond, VA
02.2017 - 01.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Associate of Arts - Art Education
Virginia Commonwealth University
Richmond, VA06-2020
Skills
- Food safety and sanitation
- Customer service
- Strong multitasking
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Responsible alcohol service
- Complex Problem-solving
- Handling difficult customers
- Menu memorization
- Memory retention
- Professional appearance
Timeline
Chef
Vulcania
11.2023 - 09.2024
Server
Coconuts Bar and Grill
04.2021 - 10.2021
Bartender
Mellow Mushroom
01.2020 - 02.2022
Head Server
Boardwalk Billys
01.2019 - 01.2020
Server
Frisbies
02.2017 - 01.2019
Associate of Arts - Art Education
Virginia Commonwealth University