Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Meghann Skrabanek

Crosby,TX

Summary

Dynamic and dependable professional with a strong background in customer service at Cracker Barrel Restaurant. Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail. Skilled in multitasking and team collaboration, consistently delivering high-quality service in fast-paced environments. Committed to fostering positive relationships and ensuring order accuracy.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Delivery Driver

DoorDash
02.2022 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products .
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Addressed issues and resolved customer complaints to establish trust and reliability.
  • Ensured order accuracy and quality, checking items before delivery for seamless customer experience.
  • Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.

Daycare Teacher

Bright Beginnings Daycare
10.2024 - 04.2025
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
  • Actively encouraged children to develop their communication, problem-solving and social skills.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Developed strong relationships with parents through regular communication about their child''s progress and needs.
  • Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
  • Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.

Daycare Teacher

Crosby Christian Academy
04.2022 - 08.2024
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Guided students through daily routines, instilling a sense of responsibility and independence within each child.
  • Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
  • Implemented curriculum to enhance classes with learning-focused activities.
  • Supported children's emotional development by providing comforting presence and listening to their concerns.
  • Improved classroom management by establishing clear rules and using positive reinforcement techniques.
  • Monitored classroom to verify safe and secure environment.
  • Implemented age-appropriate curricula to meet needs of young learners.

Home Health Aide

Ken Skrabanek
06.2018 - 08.2021
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Learned to preform dialysis on patient 5 nights a week .

Server Trainer/ Server / Prep & Grill Cook

Cracker Barrel Restaurant
04.2010 - 02.2018
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
  • Implemented upselling techniques, boosting overall revenue for the restaurant.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Input orders accurately into POS terminal, split bills and accepted payments.

Education

High School Diploma -

Houston Learning Academy
Humble, TX
05.2001

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Dependable and reliable
  • Stocking and inventory
  • Vehicle cleaning and maintenance
  • Order picking and processing
  • Order verification
  • Product promotion
  • Customer interaction
  • Adaptability and flexibility
  • Multitasking and organization
  • Shopping orders
  • Payment collection
  • Punctual and reliable
  • Problem-solving
  • Attention to detail
  • Strong work ethic
  • Health and safety
  • CPR and first aid
  • First aid training
  • Efficient under pressure
  • Reliable
  • Patient care
  • Housekeeping
  • First aid and safety
  • Menu memorization
  • Safe food handling
  • Order accuracy
  • High volume dining
  • POS system proficiency
  • Safe handling procedures
  • Cash handling
  • New employee mentoring
  • Food running skills
  • Item upselling
  • Strong leadership

Certification

Food Handlers certification

Timeline

Daycare Teacher

Bright Beginnings Daycare
10.2024 - 04.2025

Daycare Teacher

Crosby Christian Academy
04.2022 - 08.2024

Delivery Driver

DoorDash
02.2022 - Current

Home Health Aide

Ken Skrabanek
06.2018 - 08.2021

Server Trainer/ Server / Prep & Grill Cook

Cracker Barrel Restaurant
04.2010 - 02.2018

High School Diploma -

Houston Learning Academy

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Meghann Skrabanek