Meghann Thom

• Streamlined QuickBooks Online/Excel financial reporting GAAP journal entries (accounts receivable, accounts payable, accruals, payroll), increasing efficiency by 50%.
• Implemented internal controls for daily financial transactions, monthly bank and balance sheet account reconciliations, and financial records to uphold financial integrity for reporting/audit preparation activities.
• Supported the executive board during the not-for-profit's closure, including state filings, audit/tax preparation, and document organization/retention.

Enhanced the customer experience at JOANN Stores by implementing effective merchandising strategies and training staff.

• Trained 5-15 team members on merchandising techniques and customer service standards to ensure a sales-driven approach.
• Coordinated and managed team efforts to execute merchandising strategies, stocking regular merchandise deliveries, and meeting corporate deadlines to increase sales by 20%.
• Organized store layout to corporate standards and product rotation and developed attractive displays to create optimal sales opportunities, which increased sales ranking from 8th to 3rd.
• Managed and coordinated merchandising teams to assist 10 other stores in improving merchandising presentations and clean-up projects to improve district sales.

Played a dynamic customer service role at buybuy BABY, focusing on enhancing the shopping experience for new parents.

• Delivered personalized one-on-one assistance to 10-15 parents weekly, helping customers select baby products and addressing their inquiries, which increased sales by 5%.
• Collaborated with team members to ensure proper merchandising & stocking procedures to help increase sales by 5%.
• End-of-day cash management activities to ensure proper internal control & cash flow integrity.

Played a crucial role in enhancing merchandising/stocking procedures to increase customer satisfaction.

• Coordinated effectively with 6-8 team members to ensure operational continuity during leadership absences.
• Maintained visually appealing product displays in line with brand standards to attract customers.
• Delivered personalized customer service, fostering a welcoming shopping environment.

Streamlined operations and enhanced productivity within the district offices.

• Coordinated complex schedules for 2 district managers, optimizing their time and focus on strategic initiatives.
• Processed payroll for 2 districts and generated monthly financial reports, ensuring accuracy in financial tracking and reporting.
• Oversaw logistics for meetings and food across 4 districts, facilitating effective meetings and providing an inviting environment for visiting corporate and district employees.

Effectively managed financial reporting for a Walgreens store, ensuring accuracy and compliance.

• Processed payroll and maintained employee time records, enhancing payroll accuracy.
• Balanced daily cash flows and prepared monthly internal financial statements to support complete and accurate financial records.
• Regularly reconciled accounts payable accounts, ensuring alignment with financial records and operational standards.
• Trained 25 bookkeepers and store managers on bookkeeping procedures for corporate compliance.