Summary
Overview
Work History
Education
Skills
Work Availability
Accomplishments
Work Preference
Software
Timeline
Samantha Fisher

Samantha Fisher

Las Vegas,NV

Summary

Proven Senior Account Manager and Full Charge Bookkeeper at Greenline Distribution, adept in QuickBooks and customer relations, significantly improved operational efficiency and client satisfaction. Leveraged expertise in financial management and relationship building to develop tailored solutions, enhancing customer engagement and driving growth. Demonstrated exceptional negotiation and collaboration skills, contributing to a results-driven environment. Detailed Senior Account Manager offering experience in delivering client-focused solutions and successfully managing multiple projects. Excellent critical thinking, problem-solving and communication skills.

Overview

20
20
years of professional experience

Work History

Senior Account Manager/Full Charge Bookkeeper

Greenline Distribution
05.2017 - 06.2024
  • Developed long-lasting client relationships by providing exceptional customer service and support.
  • Enhanced communication between departments for more effective problem-solving and collaboration.
  • Analyzed key competitors to respond to competitive threats.
  • Developed deep knowledge of customer businesses and relationship to company objectives.
  • Maintained detailed records of all account activities, ensuring accurate reporting for upper management review purposes later on.
  • Streamlined account management processes, improving overall efficiency and productivity.
  • Boosted client satisfaction by effectively managing and resolving account issues.
  • Prepared client budgets by reviewing client billing and managing monthly invoices.
  • Created training program for lower-level employees to increase sales and customer satisfaction.
  • Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
  • Evaluated client needs and developed tailored solutions to increase positive customer ratings.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Maintained current knowledge of evolving changes in marketplace.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Kept detailed records of daily activities through online customer database.
  • Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
  • Matched purchase orders with invoices and recorded necessary information.
  • Collaborated with external auditors to facilitate smooth annual audits, providing necessary documentation in a timely manner.
  • Implemented cost-saving measures across various departments through close examination of expenses, resulting in significant reductions in overhead costs.
  • Organized financial records meticulously using electronic filing systems to ensure easy access during audits or reviews.
  • Reduced errors in accounts payable and receivable by implementing a thorough review process, increasing overall accuracy.
  • Enhanced financial transparency by creating detailed monthly reports for executive review, highlighting variances from budgeted figures and providing explanations for significant deviations.
  • Streamlined financial processes by implementing advanced bookkeeping software, improving efficiency and accuracy.
  • Maintained detailed records of fixed assets, ensuring accurate depreciation schedules and timely asset disposal procedures.
  • Completed tax forms in compliance with legal regulations.
  • Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
  • Maintained and processed invoices, deposits, and money logs.
  • Reduced financial discrepancies through transaction monitoring and management.
  • Reconciled and corrected issues with financial records.
  • Used knowledge of local laws to comply with reporting requirements.
  • Reported financial data and updated financial records in ledgers and journals.
  • Posted daily receipts and payments in accordance with corporate protocols.
  • Identified accounting errors when cross-referencing documents and database information.
  • Analyzed financial data to assist in budget creation and forecasting.
  • Managed vendor relationships and negotiated contracts to obtain best prices and value for money.
  • Established QuickBooks accounting system to reflect accurate financial records.
  • Developed and implemented procedures to improve accounting efficiency.
  • Completed payroll for employees and maintained detailed records of procedures.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Inspected account books and recorded transactions.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Tracked financial progress by creating quarterly and yearly balance sheets.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Entered figures using 10-key calculator to compute data quickly.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Created detailed expense reports to facilitate reimbursement for business expenses incurred.
  • Gathered, evaluated and summarized account data in detailed financial reports.
  • Presented audit findings to accounting manager after reviewing results and paperwork.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Contributed to team objectives in fast-paced environment.
  • Reconciled bank statements on a monthly basis, identifying discrepancies and resolving issues promptly.
  • Served as main point of contact for all employee expense reimbursement requests, reviewing submissions for compliance with company policies before approving payments.
  • Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
  • Processed vendor invoices efficiently, reconciling discrepancies and negotiating favorable payment terms when necessary.
  • Ensured timely and accurate financial reporting for management decision-making purposes.
  • Prepared comprehensive financial statements, including balance sheets, income statements, and cash flow reports for leadership review.
  • Communicated regularly with clients regarding billing inquiries, resolving disputes fairly and maintaining strong professional relationships.
  • Assisted in annual budget preparation, working closely with department managers to allocate resources effectively.
  • Developed effective internal controls to safeguard company assets and ensure adherence to financial policies and procedures.
  • Conducted regular inventory audits to verify accuracy of reported quantities, identifying discrepancies and making necessary adjustments in a timely manner.
  • Provided valuable input during product development discussions, ensuring alignment with customer needs and expectations.

Accounting Clerk

Tropical Flooring
10.2015 - 05.2017
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Maintained accounting records utilizing in-house and client systems.
  • Input high volume of monthly invoices with consistent accuracy.
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
  • Managed accounts payable and receivables and payroll.
  • Monitored status of accounts receivable and payable to facilitate prompt processing.
  • Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.
  • Identified and resolved internal accounting variances, promoting data accuracy.
  • Tracked expenses to comply with budgets.
  • Streamlined accounts payable processes by implementing efficient invoice management and payment tracking systems.
  • Analyzed and verified employee expense reports for accuracy.
  • Completed financial reports, providing insight into performance, operations, and cash flow.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Verified items billed against items ordered and reconciled differences through follow-up with vendor.
  • Completed payroll functions to facilitate accurate and prompt staff payments.
  • Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Transferred data and documents to facilitate system migration and software updates.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Matched purchase orders with invoices and recorded necessary information.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Inspected account books and recorded transactions.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Entered figures using 10-key calculator to compute data quickly.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.

Education

GED -

CCSD, Las Vegas, NV
06.2014
  • Completed AP course in Bookkeeping
  • Relevant Coursework: Quickbooks Online/Quickbooks Enterprise

Skills

  • Business Development
  • Schedule Management
  • Excellent negotiation skills
  • Partnership Development
  • Customer Relations
  • Inventory understanding
  • Goals and performance
  • Operations
  • Staff Management
  • Systems and software expertise
  • Database Management
  • Scheduling
  • Order Management
  • Invoicing
  • Budgeting master
  • Vendor Management
  • Client Relationship Management
  • Teamwork and Collaboration
  • Contract Negotiation
  • Goal-Oriented
  • Business development and planning
  • Account Management
  • Customer Relationships
  • Documentation And Reporting
  • Customer Needs Assessment
  • Client Relationship Building
  • Project Management
  • Relationship building and management
  • Employee Mentoring
  • Client meetings
  • Customer Satisfaction
  • Management collaboration
  • Issue Resolution
  • Needs analysis
  • Prioritizing workflows
  • Client Relations
  • Customer Service
  • Account oversight
  • Brand Management
  • Account development
  • Quickbooks Online/Enterprise expertise
  • Customer training
  • Order Processing
  • New account creation
  • Cost reviewing
  • Compliance requirements
  • Report Writing
  • Customer rapport
  • Coordinating documents
  • Coordinating paperwork
  • Administrative Oversight
  • Bank Reconciliation
  • Accounts Payable Processing
  • Accounting Software Proficiency
  • General Ledger Management
  • Accounts receivable management
  • Cash Flow Management
  • Accrual Accounting
  • Audit Support
  • Payroll Administration
  • Fixed Asset Management
  • Tax Preparation
  • Intercompany Transactions
  • Sales tax compliance
  • Project Accounting
  • Expense Tracking
  • Multi-currency Accounting
  • Accounting and bookkeeping
  • Accounts Receivable
  • Exceptional organization
  • Data inputting
  • Accounts Payable
  • Advanced computer skills
  • Invoice Processing
  • General Ledger Entries
  • Accounts payable specialist
  • Payroll Processing
  • Audit preparation
  • Account Reconciliation
  • Inventory Tracking
  • Time tracking
  • Confidential Document Control
  • Financial Reporting
  • MS Office expert
  • Bookkeeping
  • Financial Recordkeeping
  • Financial Management
  • Sheet balancing
  • Cost accounting
  • Quickbooks
  • Spreadsheet tracking
  • Finance
  • Financial statements expertise
  • Full-cycle accounting
  • Bookkeeping Software
  • Time Management
  • Attention to Detail
  • Critical Thinking
  • Bill Payment and Recordkeeping
  • Proactive and Self-Motivated
  • Data Entry
  • Payroll Preparation and Processing
  • Purchase Orders
  • Handling Confidential Materials
  • Complaint resolution
  • Inventory Management
  • Data Entry and 10-Key
  • Vendor relationships
  • Statement Review
  • Payment Calculation
  • Word Processing
  • Generally Accepted Accounting Principles
  • Vendor Record Management
  • Expense Reports
  • Bookkeeping Support
  • Audit reporting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Served as the sole Bookkeeper for a million dollar distribution company.
  • MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Work Preference

Work Type

Full TimePart TimeContract Work

Location Preference

Remote

Important To Me

Work-life balanceCareer advancement4-day work weekFlexible work hoursPersonal development programsWork from home option

Software

Quickbooks Enterprise

Quickbooks Online

Timeline

Senior Account Manager/Full Charge Bookkeeper - Greenline Distribution
05.2017 - 06.2024
Accounting Clerk - Tropical Flooring
10.2015 - 05.2017
CCSD - GED,
Samantha Fisher