Summary
Overview
Work History
Education
Skills
Affiliations
Awards
Publications
Speaking Engagements
Profiles - Linkedin
Timeline
Meghann Stacey

Meghann Stacey

White House,USA

Summary

Dynamic technology leader with a proven track record at the State of Tennessee, driving operational efficiency and strategic leadership. Expert in workflow optimization and Lean Six Sigma methodologies, I have successfully led cross-functional teams to achieve significant project milestones, enhancing compliance and security across critical systems.

Overview

19
19
years of professional experience

Work History

Director of Technology, Law, Safety, and Corrections Domain

State of Tennessee
Nashville, TN
01.2024 - Current
  • Provided strategic leadership in IT functions, ensuring successful implementation of application interfaces and compliance with public company standards
  • Conducted network bandwidth assessments, providing actionable recommendations and cost analyses
  • This was a significant effort conducted by the facility and collaborating with TDOC ITS, STS, and Fiscal to ensure that stakeholders would receive an accurate assessment
  • Organized and created a SharePoint and collaboration group to document all project communications documentation and develop the project plan
  • Prepare and review Steering committee materials for project status updates
  • Identified and addressed risks that would have resulted in workflow inefficiencies post-go-live
  • Guide STS project team regarding compliance with PII, HIPAA, CJIS, NIST, and STS Enterprise security rules and regulations to ensure project success
  • Worked with TDOC ITS to receive 14 facility layouts and created a checklist for facility visits to ensure all electrical and network requirements were identified with associated hardware
  • Assembled recommendations for EHR post-implementation maintenance of system and hardware, including roles and responsibilities, as skill set required for successful system utilization
  • Established a culture of continuous improvement by fostering open communication channels and empowering

Agency CIO, Health and Social Services Domain

State of Tennessee
Nashville, TN
10.2022 - 12.2023
  • Managed a team of 125 employees and contractors to stabilize the CCWIS system and prepare for enterprise application implementation.
  • Assessed failure of security compliance within application and presented request and approval for $4M ARPA funds to remediate security risk
  • Completed NASPO SOW and oversaw project team, resulting in successful security remediation
  • Remediated comptroller audit findings and presented Sunset Audit findings to legislative committee with evidence of ongoing audits to prevent future findings
  • Oversaw and achieved connectivity for National transfer system of children in custody, resulting in TN being first state to deploy 2.0 standard
  • Successfully implemented claims transmission functionality as required by TennCare, working closely with TennCare CIO and team that had minimal movement before involvement and was behind schedule
  • Revived and successfully implemented a stalled Accenture project to meet legislative goals for Relative Caregiver funds.
  • Accenture estimated to complete seven months post legislative deadline and led team to complete entire development within 45 days, meeting deadline

Executive Director of Product

VXPASS
Nashville, TN
06.2021 - 10.2022
  • Company Overview: Start-up
  • Started domestic product and long-term strategic planning for vaccination verification platform initially designed for international use
  • Created partnership between healthcare providers and organizations to allow for mobile application of validating COVID vaccinations in response to requirements by organizations to ensure valid vaccination and weekly testing of employees associated with COVID pandemic, eliminate fraudulent vaccination records for health and safety of business
  • Directed domestic lifecycle management, including sales, implementation, marketing, and strategic product development for vaccination tracking.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for organization
  • Built relationships with donors, government officials, and other organizations to secure funding and support for organization
  • Collaborated with external organizations, including non-profits, businesses, and government agencies, to create mutually beneficial partnerships
  • Start-up

VP of Integrations

EHRDATA
Fort Worth, TX
08.2020 - 06.2021
  • Company Overview: Start-up
  • Responsible for interoperability of centralized blockchain-based global patient records
  • Developed innovative integration methods to synchronize patient data across historically incompatible systems
  • Strategic planning of future capabilities and creation of new intellectual property for organizations to patent new methods of gathering, managing, and distributing data
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols
  • Cultivated a high-performance culture within the organization by setting clear expectations for employees at all levels, providing regular feedback, and recognizing achievement
  • Start-up

Chief Technology Officer

XIL Consulting
Nashville, TN
12.2019 - 08.2020
  • Company Overview: Start-up
  • Led strategic technology efforts, standardized procedures, and data standards for onboarding new clients, and created technology ticketing and project management processes
  • Authored thought-leadership articles and industry documents on pharmacy and healthcare technology.
  • Created scalable architectures that supported long-term growth strategies while providing flexibility to adapt
  • Collaborated with cross-functional intra-company teams to provide mutually beneficial outcomes
  • Spearheaded digital transformation initiatives to modernize business operations and enhance customer experience
  • Start-up

Chief Technology and Marketing Officer

Benzer Pharmacy
Tampa Bay, FL
12.2018 - 10.2019
  • Articulated vision, strategic direction, and technical roadmap, supervising cross-functional teams in information systems, digital marketing, corporate communications, and business analytics
  • Mentored team members, developed brand guidelines, and established HUB application best practices to enhance prescription distribution.
  • Signed agreement with Uber Health to provide patients with hospital-to-pharmacy-to-home and home-to-pharmacy-and-back transportation for prescription pick-up; subsequently, developed PR campaign strategy for the program rollout
  • Instituted a new ERP framework for finance and accounting team-bridging significant interdepartmental gaps-and eliminating need for costly consultants
  • Formalized use of ScriptSave WellRx Premier Card at participating Benzer locations, giving cardholders instant savings of 60% or more on brand name and generic prescriptions at register; inked deal with ScriptDrop for mail order delivery
  • Restructured development team; concurrently, built out data mart for vendor access to near real-time Rx30 data
  • Increased brand awareness by implementing targeted marketing campaigns and strategies

Senior Vice President

OrderInsite
Nashville, TN
11.2017 - 12.2018
  • Managed enterprise applications for business correspondence, project management, inventory, and regulatory compliance resulting in 'fastest and best IT implementation Publix had experienced' up to that time by Publix's CIO
  • Developed sales, branding, and strategic partnerships; realigned online and mobile UXs with corporate objectives; improved data collection and analysis protocols; performed ongoing IT maintenance; and streamlined end-to-end customer lifecycle
  • Headed CRM system implementation for sales and marketing, dialing up project planning, technical documentation, and user manual guidelines
  • Leveraged CRM tools to increase leads, expand content, and automate communications
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols
  • Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion

Vice President of IT Innovation and Systems

Fred's, Inc.
Memphis, TN
09.2014 - 11.2017
  • Provided leadership in business intelligence, IT security, contract management, budgeting, ERP, and project management.
  • Presented to IT governance committees and state pharmacy boards in approving new technologies
  • Replaced legacy system with a pharmacy application utilizing full-workflow methodologies, featuring a training center operated as a full-scale, functional retail location
  • Directed large-scale technology integrations/migrations for 400+ retail and specialty pharmacies, specifically leading wholesaler transition from AmerisourceBergen to Cardinal, guiding EDI/CSOS processes and milestones through completion
  • Conducted due diligence for M&A efforts, ensuring across-the-board 'go-live' readiness by orchestrating ~40 vendor contracts and project plans with accompanying resources and standard operational policies
  • Partnered with Merit Health Systems to expand telehealth technology in Mississippi; streamlined conversions through hardware/software systems training and designed a triplicate-replicating backup process to minimize system failure disruptions
  • Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders, to promote collaboration and long-term success

Director of Health Services

Navarro Discount Pharmacy
Medley, FL
05.2013 - 07.2014
  • Established the pharmacy tech department, developed enterprise software requirements, implemented security policies, and led multilingual call center operations
  • Implemented an EHR system that incorporated PHI records and biometrics for HIPAA compliance across 32 sites, supervising the execution of the project on-time and within budget
  • Instrumental in implementing the first bilingual mobile application on the market in the U.S.; also enjoyed the distinction of being part of only the second launch of a mobile pharmacy app behind the top chain pharmacy in the industry
  • Managed end-to-end operations within a mail-order facility processing more than 85,000 monthly prescriptions: increased efficiency, staff productivity, and central fill daily output systems by 18%
  • Utilized data analytics tools to monitor key performance indicators, driving informed decision-making in resource allocation strategies

Director of Systems

Navarro Discount Pharmacy
Miami, FL
12.2005 - 05.2013
  • Optimized IT operations to enhance efficiency and productivity
  • Managed technical project management lifecycle and pharmacy billing system
  • Served as essential technical resource and mentor to drive staff development and engagement
  • Streamlined and modernized business systems, orchestrated change management and drove continuous improvements across multiple sites
  • Directed design and implementation of in-house average cost application to determine cost during ordering process through numerous vendors for accuracy of gross margin calculation
  • Established training programs to increase staff competency levels in critical systems, improving overall productivity levels within organization
  • Fostered culture of innovation and continuous improvement within IT department, driving teams to exceed performance expectations consistently

Education

Master of Science - Healthcare Technology and Administration

Nova Southeastern University School of Osteopathic Medicine, Fort Lauderdale, FL
01.2019

Master of Business Administration -

Florida Metropolitan University, Tampa, FL
01.2008

Bachelor of Science - Information Technology, Minor: Computer Science

University of West Florida, Pensacola, FL
01.2005

Skills

  • Lean Six Sigma Green Belt
  • Team leadership
  • Strategic leadership
  • Workflow optimization
  • Operational efficiency

Affiliations

  • Advisor, Forbes Technology Council
  • Board Advisor, MemberCare
  • Advisor, Tennessee College of Applied Technology Nashville
  • Advisor on Cybersecurity for University of South Florida Master's Program
  • Advisor on Marketing for University of South Florida Master's Program
  • TnAchieves Mentor

Awards

  • Businesswoman of the Year, Tampa Bay Business Journal, 12/01/19
  • CIO of the Year, Tampa Bay Business Journal, 12/01/19
  • Rising Star in Health and Wellness, Drug Store News, 11/01/19

Publications

  • The 'CDP' Cure for Common 'RX' Marketing, 06/01/19, Pharmaboardroom.com
  • The 'Pharmacist' Will See You Now, 04/01/19, Pharmaboardroom.com
  • Evolutionary Trends in Pharmacy Technology, 03/01/19, Pharmaboardroom.com
  • The Pharmacy in 2019, 01/01/19, Pharmaboardroom.com
  • Amazon to Enter Electronic Medical Record Space, 12/01/18, Pharmaboardroom.com
  • AI and Machine Learning Take on the Burden of Billing and Coding, 11/01/18, Pharmaboardroom.com
  • The Pharmacy of the Future, 10/01/18, Pharmaboardroom.com
  • Pharmacy-Delivered Technologies Open New Windows in Primary Care and Testing, 07/01/20, Forbes.com
  • New Online and Wearable Technologies for Real-Time Monitoring, 05/01/20, Forbes.com
  • Wearing It Well: The Next Steps for Wearable Medical Technology, 03/01/20, Forbes.com
  • New Links in the Data Chain, 01/01/20, Forbes.com
  • The Building Blocks of Pharmacy Analytics and EHR Data, 10/01/19, Forbes.com
  • Taking Medication Adherence Technology to Task, 06/01/19, Forbes.com
  • Piecing Together the Pharmacy Technology Puzzle: A Primer for Independent Pharmacists, 03/01/19, Forbes.com
  • The Growing Trend of Pharmacy Automation, 11/01/18, Forbes.com
  • Texting Patients? Avoid These Pitfalls, 08/01/18, Forbes.com
  • Rise of The Machines: The Future of Data Science and Machine Learning, 07/01/18, Forbes.com
  • Understanding Data Aggregation in The Pharmacy Industry, 07/01/18, Forbes.com
  • Elevating Care and Improving Outcomes: The Need for A Specialty Information System, 07/01/18, Forbes.com
  • Technology Is Helping Pharmacies Combat the Opioid Epidemic, 06/01/18, Forbes.com
  • Determining the Return on Investment on A New Software Purchase, 05/01/18, Forbes.com
  • How Data Analytics and Artificial Intelligence Are Changing the Pharmaceutical Industry, 05/01/18, Forbes.com
  • Seven Artificial Intelligence Advances Expected This Year, 04/01/18, Forbes.com
  • Four Internal Marketing Tips That Will Help You Sell New Software, 04/01/18, Forbes.com
  • 11 Tech Leaders Share How They'll Overcome Their Biggest Challenges This Year, 03/01/18, Forbes.com
  • Cutting-Edge Education: 13 Ways to Leverage Technology for Learning, 03/01/18, Forbes.com
  • 11 Common Myths About Blockchain and Cryptocurrency You Shouldn't Believe, 03/01/18, Forbes.com

Speaking Engagements

  • Keynote Speaker, The International Summit on Healthcare, Pharmacy, and Industrial Revolution, Technology's Impact on the Future of Pharma
  • Keynote Speaker, NGRetail Summit, How to Maximize the Impact of Customer Data Analytics
  • Panel Member, 6th Annual NASP Annual Meeting and Educational Conference, Selecting Digital Technologies for Your Specialty Pharmacy
  • Panel Member, SINC IT EAST, Women in Technology

Profiles - Linkedin

linkedin.com/in/meghannstacey

Timeline

Director of Technology, Law, Safety, and Corrections Domain - State of Tennessee
01.2024 - Current
Agency CIO, Health and Social Services Domain - State of Tennessee
10.2022 - 12.2023
Executive Director of Product - VXPASS
06.2021 - 10.2022
VP of Integrations - EHRDATA
08.2020 - 06.2021
Chief Technology Officer - XIL Consulting
12.2019 - 08.2020
Chief Technology and Marketing Officer - Benzer Pharmacy
12.2018 - 10.2019
Senior Vice President - OrderInsite
11.2017 - 12.2018
Vice President of IT Innovation and Systems - Fred's, Inc.
09.2014 - 11.2017
Director of Health Services - Navarro Discount Pharmacy
05.2013 - 07.2014
Director of Systems - Navarro Discount Pharmacy
12.2005 - 05.2013
Nova Southeastern University School of Osteopathic Medicine - Master of Science, Healthcare Technology and Administration
Florida Metropolitan University - Master of Business Administration,
University of West Florida - Bachelor of Science, Information Technology, Minor: Computer Science