Meagan Boucher
Instacart
Orcutt,CA
Work Preference
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteer
Location Preference
On-SiteRemoteHybrid
Location:
Santa Barbara, CASan Luis Obispo, CALos Olivos, CALos Alamos, CASolvang, CA
Open to relocation:
Yes
Important To Me
Work-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home optionPaid time off4-day work weekTeam Building / Company RetreatsPaid sick leave
1
Certification
10
years of professional experience
Experienced Customer Service Professional with over 10 years in retail, delivery, and support roles. Expertise in communication, problem-solving, and relationship management leads to swift issue resolution and high satisfaction. Balances multiple priorities while ensuring professionalism and detail in fast-paced environments.
Work History
9 Years 9 Months
01.2017 - Current
9 Years 9 Months
Shopper
Instacart | Santa Maria, CA
01.2017 - Current
- Tailored grocery shopping and delivery to customer preferences, ensuring accurate replacements and maintaining quality control.
- Managed multiple batch orders simultaneously, consistently achieving five-star ratings.
- Developed strong rapport with repeat clients through reliable and personalized service.
2 Months
09.2021 - 11.2021
2 Months
Server
Field to Table | Nipomo, CA
09.2021 - 11.2021
- Facilitated catering operations for weddings and special events, enhancing guest satisfaction.
- Coordinated event setup, table arrangements, and food service to streamline operations.
- Partnered with team members to ensure seamless service during high-volume events.
9 Months
10.2020 - 07.2021
9 Months
Substitute Para Educator
Maxim Healthcare Group | Lompoc, CA
10.2020 - 07.2021
- Supported students with special needs in classroom settings to enhance learning experiences.
- Implemented behavioral therapy techniques to foster student engagement and participation.
- Facilitated one-on-one and group assistance to promote inclusive classroom involvement.
4 Months
09.2019 - 01.2020
4 Months
Sales Ambassador
Lush Cosmetics | San Luis Obispo, CA
09.2019 - 01.2020
- Provided tailored customer service through engaging product demonstrations and personalized recommendations, enhancing customer satisfaction.
- Surpassed sales goals by leveraging customer insights and fostering strong relationships, driving repeat business.
- Acquired in-depth product knowledge across 100+ SKUs to offer informed advice, improving customer purchasing decisions.
- Earlier Experience: Direct Support Staff, Life Steps Foundation | IT Content Development Specialist, LANFALL
Education
Certificate of Completion - Information Technology
Laurus College | Santa Maria, CA | 01-2013
High School Diploma
Olive Grove | Santa Maria, CA | 01-2009
Skills
Order Fulfillment & Accuracy
Customer Service & Client Relations
Inventory Management
Time Management & Organization
Problem Solving & Critical Thinking
Inventory Management& Communication
Microsoft Office
Team Collaboration & Dependability
Certification
CPR & First Aid Certified, Food Handler Certification (Valid through 2023), CPI Blue Card (Crisis Prevention, 2021), ABA Training (Active)
Timeline
Server
Field to Table
09.2021 - 11.2021Read more
Substitute Para Educator
Maxim Healthcare Group
10.2020 - 07.2021Read more
Sales Ambassador
Lush Cosmetics
09.2019 - 01.2020Read more
Shopper
Instacart
01.2017 - CurrentRead more
Olive Grove - High School Diploma,
Read more
Laurus College - Certificate of Completion, Information Technology
Read more