Clarissa Martinez
San Antonio
Summary
Dependable, motivated, and tech-savvy customer service professional with experience in fast-paced retail environments. Skilled in using mobile technology to manage tasks, fulfill customer orders, and provide seamless service. Proven ability to work independently, manage time efficiently, and maintain a positive attitude under pressure. Seeking to transition into an office-based role where strong communication, organization, and technical skills can be utilized and expanded.
Overview
4
4
years of professional experience
Work History
Curbside Shopper
HEB Grocery Store
San Antonio
09.2021 - Current
- Accurately fulfill online grocery orders using stores mobile app and handheld technology.
- Provide high-quality customer service during order pickups, addressing issues, and substitutions with professionalism.
- Communicate effectively with team members to ensure timely order completion.
- Handle high-volume order periods with organization and efficiency.
- Utilize store inventory systems to locate and manage products.
Education
High School Diploma -
Harlan High School
San Antonio, TX06-2021
Skills
- Customer service & Communication
- Mobile & Web applications
- Time management & Multitasking
- Order fulfillment & Accuracy
- Problem solving
- Goal-oriented mindset
- Organizational skills
- Adaptability
Timeline
Curbside Shopper
HEB Grocery Store
09.2021 - Current
High School Diploma -
Harlan High School