Megumi Tran
Tacoma,WA
Summary
Talented Deli Manager adept at training employees, leading teams and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team.
Overview
13
13
years of professional experience
Work History
Delivery Associate
Safeway
05.2024 - Current
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Completed on-time deliveries by choosing best and most efficient routes.
- Developed strong relationships with regular clients, personalizing interactions to enhance overall experience.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
Deli Supervisor
Uwajimaya
09.2016 - 07.2022
- Enhanced customer satisfaction by ensuring prompt and accurate order fulfillment in the deli department.
- Streamlined deli operations for increased efficiency and productivity with effective scheduling and delegation of tasks.
- Reduced food waste by implementing proper portion control, storage, and rotation practices.
- Maintained a clean and sanitary work environment, adhering to health department guidelines and best practices.
- Improved staff performance through regular training sessions, coaching, and performance evaluations.
- Managed inventory levels to ensure adequate stock availability while minimizing overstock and spoilage.
- Developed strong relationships with vendors to negotiate pricing, delivery terms, and product quality for optimal cost savings.
- Assisted customers with special orders for catering events or parties, providing recommendations based on specific needs or preferences.
Chef
Miyabi Sushi & Asian Cuisine
09.2014 - 09.2016
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
- Streamlined kitchen operations for increased efficiency through effective staff management and delegation.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Developed innovative recipes, attracting new clientele and increasing overall sales.
- Mentored junior chefs in culinary techniques, fostering a collaborative and learning-focused work environment.
- Spearheaded successful catering events, showcasing the restaurant''s signature dishes while maintaining impeccable standards of service.
- Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
Barista
Starbucks
08.2012 - 08.2014
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Education
Carnally Art - Teaching English As A Second Language (ESL)
Green River Community College
Auburn, WA05.2015
High School Deploma -
Kurashiki Amaki
Kurashiki Okayama03.2006
Skills
- Cost Reductions
- Ordering Supplies
- Food Safety Compliance
- Staff Training
- Catering Services
- Product Rotation
- Customer Service
- Quality Control
Languages
Japanese
Native or Bilingual
English
Native or Bilingual
Timeline
Delivery Associate
Safeway
05.2024 - Current
Deli Supervisor
Uwajimaya
09.2016 - 07.2022
Chef
Miyabi Sushi & Asian Cuisine
09.2014 - 09.2016
Barista
Starbucks
08.2012 - 08.2014
Carnally Art - Teaching English As A Second Language (ESL)
Green River Community College
High School Deploma -
Kurashiki Amaki
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