Megyn Kangas
Aiken,SC
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Barista
Beans And Brews
04.2023 - 12.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Usher
Cinemark Theatres
05.2021 - 10.2022
- Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
- Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
- Aided in the resolution of customer complaints or concerns, demonstrating strong problem-solving skills and empathy toward guests'' experiences.
- Upheld cleanliness standards throughout the venue by conducting routine inspections before, during, and after each event or performance.
Education
High School Diploma -
Copper Hills High School
West Jordan, UT06.2023
Skills
- Opening and Closing Duties
- Beverage Preparation
- Cash Handling
- Up-Selling
- Food Preparation
- Menu Memorization
- Coffee Machinery
- Friendly and Outgoing
- Exceptional Customer Service
- Time management
Timeline
Barista
Beans And Brews
04.2023 - 12.2023
Usher
Cinemark Theatres
05.2021 - 10.2022
High School Diploma -
Copper Hills High School
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