Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ronald Kreutzer

Romulus

Summary

Dynamic entertainer and social media content creator with a proven track record of growing a loyal community as well as raising over $20,000 for charity. I excel in digital publishing and customer service, leveraging my skills from former positions to pursue passions in content production to engage audiences and drive brand awareness across platforms.

Overview

20
20
years of professional experience

Work History

Entertainer / Social Media Content Creator

Self Employed
12.2014 - Current

Since 2014 I have conducted pre-recorded and live stream content on the internet, including but not limited to Twitch.TV, YouTube.com and TikTok mainly. This content includes;

  • IRL livestreams
  • Playing music
  • Videogame playthroughs
  • Community driven events
  • Charity streams
  • Sponsored content
  • Co-working livestreams
  • Self-improvement / Learning new skills

Over the years I have worked closely with several brands & organizations of different sizes to promote products that I use in my personal life as well as my work life.

Through TikTok I have created hundreds, if not thousands of ads for products in different programs.

I have successfully raised over $20,000 for St. Jude Children's Research Hospital over the years, as well as raised money for other charity causes as well.

I plan to continue raising money for charity and awareness to causes that mean a lot to me in the ongoing years.

Cable Installation Technician

AT&T
02.2015 - 01.2018
  • Installed data and telephone cable lines between outside underground or pole lines and residential and commercial buildings.
  • Assembled communication equipment such as wiring, switching equipment, and power apparatus.
  • Demonstrated equipment capabilities to customer and responded to questions and complaints.
  • Repaired and updated equipment to conform to company-wide standards.
  • Collaborated with other workers and customers to resolve issues of deficient communications connections.
  • Provided training on use, troubleshooting, and calibration of equipment.
  • Operated equipment, vehicles, and tools with optimal safety procedures to prevent injuries.
  • Maintained detailed records of all cabling and telecommunications activities and equipment.
  • Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
  • Performed troubleshooting of systems with techniques such as speed and ping tests.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Confirmed compliance with all industry standards and regulations related to cabling and telecommunications.

Network Administrator / Web Developer

Private Company
01.2013 - 12.2014
  • Maintained network hardware and software and monitored network to support network availability to end users.
  • Identified and immediately resolved issues with network devices.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
  • Maintained company website / store inventory listings and sales as well as ebay store.
  • Developed plans and strategies to drive increased traffic and sales conversions online.
  • Manage all online inventory, including taking photos of products, videos, and more.

Tire & Brake Specialist

Kalitta Air
06.2011 - 12.2012

Alongside a small team, we took in airline wheels & brakes, disassembled them, cleaned them, repaired them, reassembled them and shipped them out to be used on Boeing 747-400 and Boeing 777-200F/300ER freighters.

This included but was not limited to;

  • Receiving large shipments of wheels & taking inventory of them.
  • Disassembling the wheels and then sending the separated parts to their stations.
  • Washing the wheel halves in a high-pressure, hot washer.
  • Sandblasting the wheels to remove all paint.
  • Repairing any damage to the wheels within our capability. If not, sending it out for further repair.
  • Repaint the wheels using industry standard breathing masks and spray guns.
  • Inspecting and repairing the brakes for the wheels.
  • Reassembling the wheels in their entirety with new rubbers each and every time.
  • Taking inventory, documenting the entire procedure, and shipping the wheels out on a tight schedule.

Sales Associate / Sales Manager

AT&T Wireless
03.2009 - 04.2011
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Sales Associate

Best Buy
05.2008 - 03.2009
  • Greeted customers and helped with product questions, selections, and purchases.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Recommended complementary purchases to customers, increasing revenue.

Assistant IT Manager

Walt Michael's RV Center
08.2006 - 05.2008
  • Assisted in the overall network maintenance of infrastructure, as well as development and implementation of improvements to support network operations.
  • Managed existing company website, inventory, sales procedures, and more.
  • Led planning & implementation of website redesign, including development of new sales portal, inventory system and strategies designed to drive more traffic from website visits to schedule in-person appointments with our sales team.
  • Managed a team to digitalize an entire fleet of RV's (including luxury motor homes, class a's, class b's, class c's, fifth wheels, travel trailers, pop-up trailers, etc.), which included taking extensive video walkthroughs, demonstrations, photographs of every detail & more of each individual recreational vehicle.

Education

Associate of Science - Web & Graphic Design

ITT Technical Institute
Canton

High School Diploma -

Romulus Senior High School
Romulus

Skills

  • Digital publishing
  • Adobe creative suite
  • Content scheduling
  • Storyboarding
  • Content production
  • Social media and promotions
  • Digital channel management
  • Customer service
  • Conflict resolution
  • Attention to detail
  • Willingness to improve and learn

Timeline

Cable Installation Technician

AT&T
02.2015 - 01.2018

Entertainer / Social Media Content Creator

Self Employed
12.2014 - Current

Network Administrator / Web Developer

Private Company
01.2013 - 12.2014

Tire & Brake Specialist

Kalitta Air
06.2011 - 12.2012

Sales Associate / Sales Manager

AT&T Wireless
03.2009 - 04.2011

Sales Associate

Best Buy
05.2008 - 03.2009

Assistant IT Manager

Walt Michael's RV Center
08.2006 - 05.2008

Associate of Science - Web & Graphic Design

ITT Technical Institute

High School Diploma -

Romulus Senior High School
Ronald Kreutzer