Mehdi Hadjbechir
Arlington,VA
Summary
Results-driven Food and Beverage Manager with nine years of extensive experience leading both casual and fine dining establishments and luxury hotels. Eager to contribute my expertise to an upscale dining concept, where I can create exceptional guest experiences and drive revenue growth. A graduate of Vatel International Hospitality School with Bachelor's and Master's degrees in international hospitality management. Fluent in four languages, I excel in effective communication with a diverse clientele. My keen attention to detail ensures operational excellence, and my passion for delivering outstanding service is a cornerstone of my professional ethos.
Overview
8
8
years of professional experience
Work History
Food and Beverage Manager (Opening Team)
Knead Hospitality + Design (BDJ Capitol Hill)
Washington, DC
07.2023 - Current
- Created and delivered orientation with the opening team and training for new team members and professional development activities for experienced associates.
- Evaluated and analyzed levels of guest satisfaction and focused on continuous improvement and innovative foodservice solutions.
- Coached staff on strategies to enhance performance and improve customer relations.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings.
Assistant Food and Beverage Manager
The Slate Tapestry Collection By Hilton
Denver, CO
09.2022 - 05.2023
- Oversaw food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
- Developed and implemented budgets, met or exceeded sales targets, hired, trained and supervised 20 team members and fulfilled dining needs and desires of patrons.
- Maximized revenue and profits of hotel food services through customer satisfaction, employee engagement and meticulously clean, sanitary and safe environments.
- Designed exceptional menus, purchased superior goods, continuously improved and modernized operations and liaised between guests, service staff and kitchen.
- Wrote and communicated clearly, understood internal documents and reports and interacted professionally with guests and employees.
- Evaluated and analyzed levels of guest satisfaction and focused on continuous improvement and innovative foodservice solutions.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Supervisor
JW Marriott Savannah Plant Riverside ****
Savannah, GA
07.2021 - 07.2022
- J1 Management Training
- Provided ongoing training to address staff needs.
- Complied with company policies, objectives and communication goals.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Monitored employee productivity to provide constructive feedback and coaching.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Maximized revenue and profits of hotel food services through customer satisfaction, employee engagement and meticulously clean, sanitary and safe environments.
Assistant Revenue Manager
Movenpick Hotel Tunis *****
Tunis, Tunisia
09.2020 - 02.2021
- Maintained historical data by organizing and filing statistical reports.
- Expanded market share by executing effective sales strategies while detailing market conditions analysis for strategic planning.
- Analyzed budgets and implemented action plans to rectify issues.
- Aided senior leadership during executive decision-making process, generating daily bond Excel reports to recommend corrective actions and improvements.
- Maintained strong pipeline of corporate clients by collaborating closely with partners.
- Created in-depth spreadsheets, which detailed trends and forecasts for revenue, profitability and expenses.
- Reviewed costs, expenses and revenues associated with construction projects.
- Planned, coordinated and managed projects.
Food and Beverage Trainee
IHG Hotel
Barcelona, Spain
06.2019 - 09.2019
- Supported day-to-day operations, assisting teammates with various tasks.
- Developed understanding of policies, procedures and processes.
- Participated in company and department meetings.
- Attended food program workshops and participated in career development activities.
- Performed variety of duties related to food service.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
Food and Beverage Trainee
Hotel Molitor 16éme *****, MGallery Accor Hotels
Paris, France
05.2018 - 09.2018
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Calculated charges, issued table checks and collected payments from customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Provided exceptional service to high volume of daily customers.
Food and Beverage Trainee
Hotel Molitor 16éme *****, MGallery Accor Hotels
Paris, France
04.2017 - 09.2017
- Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Greeted customers, answered questions and recommended specials to increase profits.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Calculated charges, issued table checks and collected payments from customers.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Served high volume of tables at once and simultaneously supervised serving staff.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Met with chefs to collaborate on menu changes, staffing needs and ways to improve restaurant.
Hospitality Trainee
Vatel Hotel And Tourism Business School ****
Nimes , France
08.2016 - 09.2016
- SUMMER INTERNSHIP
- Followed school schedules and policies to promote safety and learning.
- Participated in weekly staff meetings and team building events.
- Greeted office visitors, provided information and directed to appropriate personnel.
- Assisted with answering telephone calls, managing databases and drafting correspondence.
- Performed wide range of simultaneous job tasks to support professor's academic, research and operational needs.
- Met needs of walk-in customers by staying up-to-date on room availability and current promotions.
- Set up, delivered and retrieved food and beverage orders to guest rooms and hospitality suites.
Education
MBA - international Hotel Management
VATEL International Business School
04.2020
Bachelor’s Degree - Hotel and Tourism Management
VATEL International Business School Tunis
06.2018
Baccalaureate - Economics & Management
Beyt el Hekma High school Menzah 6
06.2015
Skills
- Problem solving
- Creativity
- Adaptability
- Communication
- Teamwork Skills
- Computer skills
- Opera V5 / V9
- MS OFFICE
- Data Management
- Processes and Procedures
Languages
English
Full Professional
French
Native/ Bilingual
Spanish
Professional
Arabic
Native/ Bilingual
Timeline
Food and Beverage Manager (Opening Team)
Knead Hospitality + Design (BDJ Capitol Hill)
07.2023 - Current
Assistant Food and Beverage Manager
The Slate Tapestry Collection By Hilton
09.2022 - 05.2023
Supervisor
JW Marriott Savannah Plant Riverside ****
07.2021 - 07.2022
Assistant Revenue Manager
Movenpick Hotel Tunis *****
09.2020 - 02.2021
Food and Beverage Trainee
IHG Hotel
06.2019 - 09.2019
Food and Beverage Trainee
Hotel Molitor 16éme *****, MGallery Accor Hotels
05.2018 - 09.2018
Food and Beverage Trainee
Hotel Molitor 16éme *****, MGallery Accor Hotels
04.2017 - 09.2017
Hospitality Trainee
Vatel Hotel And Tourism Business School ****
08.2016 - 09.2016
MBA - international Hotel Management
VATEL International Business School
Bachelor’s Degree - Hotel and Tourism Management
VATEL International Business School Tunis
Baccalaureate - Economics & Management
Beyt el Hekma High school Menzah 6
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