Mehdi Tayane
Doha,DA
Summary
Experienced banking professional with a strong foundation in customer service and sales, adept at understanding and fulfilling client needs. Over the past six years ,i have cultivated a passion for photography and videography, leveraging customer service and sales skills to attract and retain clients while delivering high-quality visual content.I
managed to work on big project and many commercials for both Private and Gov companies.
Overview
9
9
years of professional experience
Work History
Freelance Photographer/Videographer
Self Employed
02.2018 - Current
- Photographed special events, including weddings, parties and school portraits.
- Improvised photographic methods and techniques.
- Collaborated successfully with variety of personalities and work styles.
- Defined image requirements and planned photographic events.
- Handled technical setup such as lighting and sound for each shot.
- Collaborated with specialists, producers and designers to produce original video content for more than 50 projects.
- Configured shots based on daily needs, weather and lighting conditions and available equipment.
- Set and maintained organized and detailed schedules for production.
- Editing skills at it's best while maintaining an advanced color grading for each projects i was engaged with.
- Maintaining a great refashion with my client and always listening ti what they need in order to transform their idea to digital video or photos.
Senior Sales Advisor
Commercial Bank of Qatar
02.2018 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Streamlined internal processes for better efficiency in managing sales pipeline and order fulfillment.
- Delivered engaging sales presentations to potential clients, showcasing product features and benefits.
- Collaborated with cross-functional teams to develop new products, ensuring successful product launches.
- Increased sales and customer satisfaction through personalized servicing.
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
- Serviced accounts on regular basis to propose new products or services and maximize revenue.
- Attended monthly sales meetings and quarterly sales trainings.
- Achieved or exceeded company-defined sales quotas.
Customer Service Representative
Banque Accord
03.2015 - 01.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Updated account information to maintain customer records.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
Bachelor of Science - International Business
IGIC Instutution
Mohammedia Morocco 07.2015
High School Diploma -
Ibn Battouta High School
Mohammedia , Morocco09.2010
Skills
- Photoshop and Lightroom
- Photo enhancing
- Davinci Resolve
- Sound designing
- Videography Lightning
- Photography Lightning
- Sound equipment Mastering
- Color Grading
- Traditional and digital printing
- Website design
- Production management
- Adobe Premiere
- Strong communication skills
- Advanced Adobe Photoshop skills
- Management skills
Timeline
Freelance Photographer/Videographer
Self Employed
02.2018 - Current
Senior Sales Advisor
Commercial Bank of Qatar
02.2018 - Current
Customer Service Representative
Banque Accord
03.2015 - 01.2018
Bachelor of Science - International Business
IGIC Instutution
High School Diploma -
Ibn Battouta High School
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