Meher Bajaj
New York City,USA
Summary
Proactive Change Management Consultant offering 2 years of demonstrated success aiding companies to optimize and streamline processes to propel improvements in efficiency, productivity and revenue generation. Highly-motivated employee with in-depth understanding of all facets from marketing to operations. Ambitious and confident leader with invaluable insights and critical-thinking skills.
Overview
3
3
years of professional experience
Work History
Change Management Analyst
Ernst & Young LLP
09.2021 - 06.2023
- Led large scale change management transformation efforts for diverse clients in different industries such as Media & Entertainment, Aerospace Manufacturing, and Consumer Products and Retail, ensuring successful adoption of new processes and technologies
- Developed comprehensive change management plans, including stakeholder assessments, engagement & communication strategies, training program outlines, and resistance management initiatives
- Organized internal and client meetings with senior leadership, facilitated workshops to help drive the project forward, and managed the overall program plan and RAID log, including client project progress and status on a weekly basis
- Collaborated with cross-functional teams to identify over 300+ change impacts, mitigate risks, and align change initiatives to the organizational goals and objectives of the company
- Led the OCM workstream and facilitated client calls, effectively managed client relationships, and provided strategic guidance between project goals and client expectations while the OCM lead was on PTO
- Provided regular project status reports to senior management and stakeholders, offering insights into project progress, risks, and key performance indicators to showcase activities completed on a weekly basis
- Engaged and influenced key stakeholders at various levels, fostering buy-in, and driving commitment to change efforts through the change champion network (+23 chosen Change Champions), fireside chats, office hours sessions and system demos
- Created training needs analysis and training approach to clarify the training strategy, timeline and stakeholder segmentation for all 4 different instances of Ariba
- Outlined training courses, materials, and delivery methods to facilitate the development of effective end-user training workshops for 12,000 impacted stakeholders across 5 different countries
- Distributed communication materials on project updates and upcoming engagement activities to 12,000 impacted stakeholders to keep end-users informed and committed to the SAP/Ariba procure-to-pay implementation.
Communications Manager and Ambassador
Sustainable mPacts
07.2020 - 08.2021
- Collaborated with SmP team on the development of the External Communications Strategy and Progress Board
- Onboarded end-users to join the Sustainable mPact platform as formal members and encouraged active participation on the SmP site.
Education
Bachelor of Arts, Honors Specialization in International Relations -
Western University, London Ontario, Canada
06.2021
Skills
- Organizational Realignment
- Data Collection
- Risk Assessment
- Client Relationship Management
- Collaboration
- Excellent Communication
- MS Office
- Decision-Making
- Customer Service
- Multitasking
- Interpersonal Communication
- Problem Resolution
- Dependable and Responsible
- Business Analysis
- Change Request Tracking
- Schedule Coordination
- Strategic Planning
- Project Tracking
- Workforce Training
- Presentations
Community Service
HeartLinks Charity, Committee Member
· Raised donations for fundraiser event by cold calling/contacting over 24 different organizations for a non-profit charity that supports impoverished Peruvian communities
Affiliations
- Deans List 2020-2021
- 1st place, EnactusHacks, ActionAccelerator (Asia/Africa)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Change Management Analyst
Ernst & Young LLP
09.2021 - 06.2023
Communications Manager and Ambassador
Sustainable mPacts
07.2020 - 08.2021
Bachelor of Arts, Honors Specialization in International Relations -
Western University, London Ontario, Canada
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