Mehki Fountain
Queens
Summary
Professional in hospitality industry with proven track record in providing exceptional service and maintaining high standards. Adept at managing guest interactions, handling equipment, and ensuring smooth operations in fast-paced environments. Strong focus on teamwork and results, demonstrating flexibility and reliability. Skilled in problem-solving, customer service, and maintaining organized workspaces.
Overview
7
7
years of professional experience
Work History
Bag Room Attendant
Swissport
Queens, NY
11.2025 - Current
- Organized baggage handling processes to ensure timely delivery to aircraft.
- Operated baggage carts and conveyor systems efficiently during peak hours.
- Collaborated with ground crew to optimize loading and unloading operations.
- Displayed consistent professionalism when interacting with both members and non-members alike while providing exceptional customer service.
- Maintained cleanliness and safety standards in bag room environments.
Child and Youth Worker
YMCA Child Development Center
Queens, NY
06.2025 - 09.2025
- Facilitated daily activities promoting social and emotional development for children.
- Implemented individualized support plans addressing diverse needs of youth participants.
- Collaborated with parents and staff to enhance communication and child progress tracking.
- Monitored behavior, providing guidance to ensure a safe and supportive environment.
- Provided key emotional support to special needs youth.
Digital Associate
Walmart
Uniondale, NY
03.2023 - 06.2024
- Provided exceptional customer service by assisting customers with inquiries and resolving issues promptly.
- Streamlined inventory management processes, leading to noticeable gains in stock accuracy and reduced restocking times.
- Analyzed customer feedback to enhance user experience, resulting in improved satisfaction ratings and increased repeat business.
- Fostered a collaborative environment among team members, encouraging knowledge sharing and enhancing overall team performance.
- Implemented a new digital checkout system, significantly reducing customer wait times and enhancing the shopping experience.
- Demonstrated a proactive approach in assisting customers, contributing to a welcoming atmosphere and improved service ratings.
Paraprofessional
Summer Youth Service
Brooklyn, NY
06.2019 - 09.2019
- Assisted teachers in delivering curriculum, enhancing student engagement and promoting a collaborative learning environment.
- Developed creative projects for summer classes, leading to noticeable improvements in student participation and enthusiasm.
- Supervised classroom activities, fostering teamwork among students and creating a positive atmosphere for learning.
- Managed classroom logistics with precision, ensuring smooth operations and a conducive learning environment.
- Engaged in extracurricular activities, demonstrating leadership and building rapport with students to enhance their overall experience.
Education
High School Diploma - Health Sciences
Cuny Queensborough Community College
Queens01-2024
Diploma - undefined
Queens Prep Academy
Queens06-2022
Skills
- Team Leadership
- Public Speaking
- Customer Relationship Management
- Creative Problem Solving
- Microsoft Office Proficiency (Expert)
- Time management
- Patience and empathy
- Safety awareness
LANGUAGES
English.
Timeline
Bag Room Attendant
Swissport
11.2025 - Current
Child and Youth Worker
YMCA Child Development Center
06.2025 - 09.2025
Digital Associate
Walmart
03.2023 - 06.2024
Paraprofessional
Summer Youth Service
06.2019 - 09.2019
Diploma - undefined
Queens Prep Academy
High School Diploma - Health Sciences
Cuny Queensborough Community College