Elevated quality of care with meticulous attention to detail during phlebotomy sessions.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Phlebotomist
CSL Plasma
03.2023 - 05.2024
Enhanced patient experience through compassionate care and communication during blood draw procedures.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Centrifuged blood samples as outlined in clinical protocols.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Donor Support Technician
CSL Plasma
02.2023 - 05.2024
Enhanced donor satisfaction by providing exceptional customer service and addressing any concerns.
Coordinated post-donation care for donors, providing refreshments and monitoring recovery after the procedure.
Assisted in the recruitment of new donors through targeted outreach efforts and community events.
Conducted regular inventory checks to ensure adequate supplies were available at all times, minimizing disruptions due to shortages.
Provided comprehensive training to new employees, ensuring proficiency in all aspects of donor support tasks.
Actively participated in ongoing professional development opportunities, staying up-to-date on advancements within the field.
Direct Support Professional
Brother James Court
01.2020 - 11.2022
Maintained clean, safe, and well-organized patient environment.
Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Paraprofessional
Springfield Public Schools Springfield Mo
05.2019 - 01.2020
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.