MEH'LON ASHLEY
Hercules,CA
Summary
Motivated professional with a strong work ethic and proven adaptability. Demonstrates exceptional interpersonal skills and excels in unsupervised environments. Experienced in customer service, multitasking, and time management, consistently delivering positive experiences. Committed to meeting organizational needs through effective practices and performance under pressure.
Overview
6
6
years of professional experience
Work History
Package Handler
FedEx
Richmond, California
10.2025 - 12.2025
- Sorted packages for efficient processing and distribution.
- Operated warehouse equipment to move and handle packages safely.
- Maintained cleanliness and organization of work area to ensure safety.
- Inspected packages for damage and reported issues promptly.
- Loaded and unloaded trucks with accuracy and attention to detail.
- Followed safety protocols to minimize risk during operations.
Cashier
Super Duper
Berkeley
06.2025 - 10.2025
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization at the cashier station.
- Promoted menu items and special promotions to enhance customer experience.
- Greeted customers and answered any questions they had about the store's products and services.
Teachers Aid
Pro Care Therapy
Pinole
01.2025 - 06.2025
- Assisted teachers in preparing instructional materials and classroom activities.
- Organized classroom supplies and maintained a clean learning environment.
- Helped manage student behavior and encouraged positive interactions among peers.
- Participated in planning and implementing educational programs and lessons.
- Supported students with learning tasks and provided one-on-one assistance.
Teller
Cash 1
Antioch, CA
10.2023 - 10.2024
- Spearheaded customer identification verification processes, achieving 80% compliance utilizing ID scanners & database checks.
- Elevated customer satisfaction scores by 15% & increased referral rates by 25% through exceptional service & accurate transaction processing using MS Excel.
- Streamlined the account opening process for an average of 15 new customers per month by utilizing digital forms, checklists, & a CRM system to ensure accurate completion of required paperwork.
- Leveraged fraud detection algorithms to enhance risk assessment techniques, effectively identifying fraudulent activities & preventing financial losses through prompt reporting to management.
- Delivered timely follow-ups on 100+ customer requests within 48 hours, enhancing customer satisfaction & response efficiency.
Teller
California Check Cashing
Antioch, CA
07.2023 - 10.2023
- Enhanced customer satisfaction & increased cross-selling opportunities by delivering detailed account information using effective soft skills.
- Orchestrated the processing of 1,000 wire transfers monthly for domestic & international customers utilizing SWIFT & Fedwire systems, ensuring accuracy & compliance in financial transactions.
- Orchestrated comprehensive analysis of cash discrepancies, identifying a $10,000 variance & enhancing cash handling processes using Excel & financial software to ensure transaction accuracy.
- Delivered tailored cross-selling of credit cards, loans, insurance, & investment products, resulting in a 15% increase in overall sales by aligning offerings to meet customer needs.
- Amplified customer satisfaction & knowledge by detailing features of savings accounts, credit cards, & loans, fostering informed financial decisions.
- Executed swift & precise currency transactions, managing thousands in cash daily with an error rate of only 1-3%.
- Implemented fraud detection software & behavior monitoring systems to swiftly flag suspicious activities, preventing financial losses & safeguarding the company's reputation.
- Rectified operational issues during shifts using incident tracking software, preventing downtime & enhancing productivity.
Cashier
Chick-Fil-A Restaurant
Pittsburg, CA
04.2022 - 07.2023
- Achieved a 30% reduction in safety incidents & enhanced staff awareness by rigorously enforcing OSHA guidelines, fire safety protocols, & emergency response procedures within the store environment.
- Rectified account balance discrepancies across multiple shifts, enhancing financial accuracy by 15% through meticulous transaction reconciliation with Excel.
- Streamlined purchase record management using POS systems while maintaining an organized checkout area, enhancing customer satisfaction & reducing wait times.
- Optimized cash handling efficiency for large sums of money by leveraging cash counting machines & financial software while adhering to stringent security protocols.
- Elevated team productivity by 10% through comprehensive training on cash register operations, inventory management, & customer service techniques.
- Guided customers in locating specific products & provided expert recommendations on complementary items & upgrades, resulting in a 15% increase in sales & improved customer satisfaction ratings.
- Secured an average 15% discount on customer purchases by efficiently scanning & redeeming coupons, enhancing customer satisfaction & loyalty.
- Drove revenue growth by implementing cross-selling, product bundling, & upselling techniques, enhancing add-on sales through suggestive selling strategies.
- Boosted foot traffic by 30% through a meticulously organized checkout area, utilizing microfiber cloths & a POS system for effective inventory management.
- Cultivated strong relationships with employees through effective communication & emotional intelligence, resulting in boosted team morale & increased employee retention rates.
- Elevated customer satisfaction by 20% through personalized service, utilizing customized offers, individualized solutions, & tailored communications.
Cashier
Burlington
Pittsburg, CA
05.2021 - 04.2022
- Facilitated enhanced customer satisfaction & increased store foot traffic by leveraging product knowledge & effective communication skills to address inquiries about products & services.
- Processed an average of 100 daily transactions with high accuracy, utilizing multiple payment methods including cash, check, credit card, & gift cards, ensuring seamless customer experiences.
- Ensured accuracy & sufficient change for approximately $300 in the cash drawer at the start of each shift, improving service speed & boosting customer trust during transactions.
- Elevated store efficiency & customer experience by leveraging barcode scanners & POS systems, resulting in a 15% increase in sales through optimal merchandise stocking.
- Processed an average of 125 mixed transactions daily, including receipts, refunds, & credits, ensuring accuracy & swift resolutions to enhance customer satisfaction.
- Processed an average of 100 daily transactions using Square Point of Sale, ensuring accuracy & enhancing customer satisfaction through seamless transaction execution.
- Resolved customer inquiries regarding store operations, product information, & order placements over the phone with an average resolution time of 8 minutes, utilizing email platforms, phone systems, & POS systems to enhance the customer experience.
- Upholding the cleanliness of the checkout area for 45 minutes daily, fostering positive customer perceptions & driving repeat business through consistent positive reviews.
Babysitter
Keras Family Quality Child Care
Richmond, CA
06.2020 - 07.2020
- Fostered improved health & structured routines for children by implementing behavior management strategies & strategic meal planning, leading to enhanced nutrition & well-being.
- Engaged parents upon their arrival home by delivering concise daily updates, utilizing active listening & clear articulation to enhance overall satisfaction.
- Supervised 3-5 children during playdates & outdoor activities, implemented safety measures including first aid kits & emergency contact lists, fostering a secure & engaging environment for exploration & creativity.
- Cultivated an engaging environment that boosted children's social interactions through play-based learning & positive reinforcement strategies, fostering their overall development & creativity.
- Cultivated positive social interactions by establishing clear behavioral expectations through interactive activities & role-playing scenarios, improving children's manners & communication skills.
Education
High School Diploma -
De Anza High School
Richmond, CA06.2021
Skills
- Recordkeeping and Bookkeeping
- Multi-Line Telephone Skills
- Microsoft Office
- Meticulous and Organized
- Research and Data Analysis
- Greeting and Seating Clients
- Positive Attitude and Energetic
- Documentation and Reporting
- Scheduling and Calendar Management
- Customer Service
- Active Listening
- Adaptability and Flexibility
- Behavior Observation
- Crisis Management
- Problem Solving
- Cash Handling
- Product Scanning
- Cash Register Operation
Profile
https://www.bold.pro/my/mehlon-ashley/674r
Timeline
Package Handler
FedEx
10.2025 - 12.2025
Cashier
Super Duper
06.2025 - 10.2025
Teachers Aid
Pro Care Therapy
01.2025 - 06.2025
Teller
Cash 1
10.2023 - 10.2024
Teller
California Check Cashing
07.2023 - 10.2023
Cashier
Chick-Fil-A Restaurant
04.2022 - 07.2023
Cashier
Burlington
05.2021 - 04.2022
Babysitter
Keras Family Quality Child Care
06.2020 - 07.2020
High School Diploma -
De Anza High School