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Personable professional with exemplary customer service skills. Knowledgeable in tackling issues and concerns with poise. Looking to take a dedicated career as a Customer Service Executive to the next level. Goal-oriented Customer Service Manager with seven years of experience in leadership roles. Detail-focused and driven to help employees succeed in meeting and exceeding sales goals. Charming salesperson skilled in communication and collaboration for best-in-class service.

Dynamic and results-driven professional with over 11 years of expertise in network testing (BSS & OSS), software testing (functional, automation, UAT), and automation engineering within agile environments. Proven track record in leading and managing teams, enhancing service delivery standards, and spearheading automation initiatives that significantly improve efficiency and quality. Highly skilled in overseeing end-to-end project lifecycle management, ensuring seamless transitions from scope review to successful release delivery. Committed to leveraging technical acumen and leadership capabilities to drive innovation and excellence in every project.

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Mehmet ELCI

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Salesforce

Math Teacher

QA

Math Teacher

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Salesforce Admin & Developer Academic Study -

QA Automation Tester Academic Study - undefined

PhD - International and

undefined

MBA - undefined

Bachelor - undefined

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Salesforce

Math Teacher

QA

Math Teacher

Salesforce Admin & Developer Academic Study -

QA Automation Tester Academic Study - undefined

PhD - International and

undefined

MBA - undefined

Bachelor - undefined

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