Mehrab Hossen Mugdha
Queens,NY
Summary
I am a customer service professional skilled in delivering exceptional guest experiences in fast-paced environments. With strong communication, multitasking, and problem-solving abilities, I excel at managing client interactions, addressing concerns promptly, and ensuring satisfaction. My focus is on creating positive, lasting impressions and building strong customer relationships.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Bartender And Waiter At
Mimi's Restaurant And Piano Bar
New York, NY
02.2023 - Current
- As a server at Mimi's Restaurant and Piano Bar, I provide exceptional customer service, ensuring guests have an unforgettable dining experience.
- I take orders, deliver delicious Italian cuisine, and assist with drink selections, all while creating a welcoming atmosphere with live music.
- Reference : 347 820 1955 (Mr.Mohammed, manager)
Bartender And Waiter At
The Players
New York, NY
09.2022 - 01.2023
- Company Overview: The Players is a club of artists and arts lovers. Members are drawn from a wide range of professions, including those with careers on the stage and screen.
- I worked there for 4 months as a serverand bartender and got the opportunity to deal with customer of various profession.
- The Players is a club of artists and arts lovers. Members are drawn from a wide range of professions, including those with careers on the stage and screen.
- Reference : 917 450 4710 (Mr. Shiblee,manager)
Server And Shift Manager At
Ittadi Grill And Garden
Jackson Heights, Queens
03.2022 - 07.2022
- Company Overview: This is a Indiani cuisine based restaurant located in diversity plaza, jackson heights.
- I work there as a server and Shift Manager.
- Which enabled me to deal with the people of bengali, indian, pakistani and nepali community.
- And helped me enhancing my skill of communication.
- This is a Indiani cuisine based restaurant located in diversity plaza, jackson heights.
- Reference : 929 687 8010 (Mr. Mahbub ,Manager)
Education
Associate of Science - Network And System Administration
LaGuardia Community College
Long Island City, NY 05.2020 - 06.2022
Skills
- Customer service
- Communication
- Multitasking
- Problem-solving
- Client interaction management
- Concern resolution
- Customer satisfaction
- Relationship building
- Cocktail preparation
- Menu knowledge
- Customer engagement
- Drink preparation
Timeline
Bartender And Waiter At
Mimi's Restaurant And Piano Bar
02.2023 - Current
Bartender And Waiter At
The Players
09.2022 - 01.2023
Server And Shift Manager At
Ittadi Grill And Garden
03.2022 - 07.2022
Associate of Science - Network And System Administration
LaGuardia Community College
05.2020 - 06.2022