Language professional with reputation for delivering precise and effective communication solutions. Proven ability to facilitate understanding and bridge language gaps in diverse settings. Known for strong collaborative efforts and adaptability to dynamic environments, ensuring seamless interpretation services.
Overview
11
11
years of professional experience
Work History
Over The Phone Interpreter
Certified Language International and CTS Language
01.2014 - 06.2025
Continuously improved language proficiency through professional development courses, enhancing service quality for clients.
Delivered excellent customer experience by empathetically conveying messages between callers and recipients during emotionally charged situations.
Maintained high levels of accuracy in interpretation, resulting in positive feedback from both clients and supervisors.
Supported customer service representatives through real-time interpretation, ensuring clear communication between parties.
Assisted individuals from diverse backgrounds by providing culturally sensitive interpretations during phone calls.
Handled complex situations with professionalism, remaining calm under pressure while interpreting difficult conversations.
Education
Master of Arts - Educational Leadership
Eastern Michigan University
Ypsilanti, Michiagn
12-1979
Skills
As a qualified interpreter here in USA since 2014, I am able to provide a concise and accurate interpretation for the following clients:
immigration, medical offices, Department of Social and Human services, Insurance, Courts, Attorneys, etc
Languages
Persian
Full Professional
Timeline
Over The Phone Interpreter
Certified Language International and CTS Language
01.2014 - 06.2025
Master of Arts - Educational Leadership
Eastern Michigan University
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